Following the release of CMBHS, the CMBHS team is tracking a number of items including system performance and user feedback.
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CMBHS Availability Report
The spreadsheets below are monthly reports on the availability/uptime of CMBHS, with the transition from biweekly to monthly reports occurring in January 2011. The vendor AlertSite measures around-the-clock availability of the application's login page from three sites around the country. This availability is a proxy measure for the application's availability, and includes both planned and unplanned downtime.
- August 2011 (MS Excel)
Each tab on the spreadsheet provides information for the corresponding monthly or two-week period.
CMBHS Help Desk Contacts
The following document provides information on the number of Help Desk contacts made by CMBHS users:
Open Issues
Questions?
Should you have general questions or concerns about CMBHS, please contact us.