Children with Special Health Care Needs (CSHCN) Services Program

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ATTENTION: Medical Transportation Changes
How you set up a ride to and from your healthcare appointments will change soon in the Dallas/Fort Worth area. A new provider will set up rides for you. You will receive letters about the change.

In the Dallas/Fort Worth area, the new service begins on April 16. LogistiCare is the new provider. It will serve the following counties: Collin, Dallas, Denton, Ellis, Hood, Hunt, Johnson, Kaufman, Navarro, Parker, Rockwall, Tarrant and Wise. The LogistiCare toll-free phone number to set up a ride will be mailed to you.   

ATTENTION: Medicaid Managed Care for CSHCN Services Program Clients

On March 1, 2012, the managed care model for Medicaid in Texas expanded statewide. Note: The changes only apply to you if you have Texas Medicaid coverage. Here is more important information:

1. You need a medical plan. If you have questions, call 1-800-964-2777. You also can call that number if you need help finding a provider. You can learn more about the medical plans and services by going to a meeting in your area. To see a list of these meetings, go to the Community Outreach Meeting Calendar.
2. Your prescription drug benefit may change. Your medical plan has network pharmacies where you can fill your prescriptions. Contact information for your medical plan is on Your Texas Benefits Medicaid card and the member ID card that your medical plan sent to you. If you have both Medicare and Medicaid, you will continue to get your prescription benefit through Medicare.

Notice: Summer Camps
We have updated the list of summer camps that serve children with special health care needs in Texas. The link is on the Client Support Services (CSS) web page. 

Notice: Benefits for All Clients on the Waiting List
The Children with Special Health Care Needs (CSHCN) Services Program is pleased to announce time-limited benefits for eligible clients on the waiting list. The clients may get benefits beginning March 1 through August 31, 2012. Clients receiving time-limited services are not being removed from the waiting list.  They will maintain their current placement in the waiting list. Clients are still required to renew their eligibility on time.  

Letters have been mailed to the eligible clients and include a green Eligibility Form that shows the dates when the client can get benefits. The clients have been sent a Client Handbook. The handbook tells about the program benefits and how to get them.

Please read the Limited Services Frequently Asked Questions (FAQ) for answers to general questions. To ask questions call toll-free 1-800-252-8023.

Notice: New Providers
Enrolling is easy. Go to the Enrolling in the CSHCN Services Program page of the TMHP website to enroll online.

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Benefit Summary

The Children with Special Health Care Needs (CSHCN) Services Program helps

• children with special health-care needs and
• people of any age with cystic fibrosis.

The program helps clients with their

• Medical, dental and mental health care
• Drugs
• Special therapies
• Case management
• Family Support Services
• Travel to health care visits
• Insurance premiums
• Transportation of deceased clients

Eligibility Summary

The program is available to anyone who

1. lives in Texas
2. is under 21 years old (or any age with cystic fibrosis)
3. has a certain level of family income
4. has a medical problem that
   • is expected to last at least 12 months
   • will limit one or more major life activities
   • needs more health care than what children usually need
   • has physical symptoms. (This means that the Program does not cover clients with only a mental, behavioral or emotional condition, or a delay in development.)

You may apply to the CSHCN Services Program year-round.

Important: Current clients must renew their applications every six months.

Contact the CSHCN Services Program

Mailing Address:

Physical Address:

Ask questions by phone:

Send comments, questions, complaints, or broken links by e-mail to CSHCN Services Program.  

For local contacts, go to CSHCN regional and local offices. updated 11/3/2011

Purchased Health Services Unit

The Children with Special Health Care Needs (CSHCN) Services Program is part of the Purchased Health Services Unit (PHSU). The unit purchases services through its benefit programs for clients. The other programs in PHSU are the Kidney Health Care Program and the Hemophilia Assistance Program, and the Glenda Dawson Donate Life - Texas Registry. Details about the other programs are on their web pages.

Send comments or report broken links by e-mail to CSHCN Services Program.