The Texas Department of State Health Services, Office of EMS/Trauma Systems Coordination is the lead state agency responsible for:
-Emergency Medical Services systems
-EMS professional certification and licensure
-EMS education, trauma systems and trauma facility designation
-EMS information and injury prevention
-Medical Standards on Motor Vehicle Operations
-Texas EMS Conference
-Texas EMS Magazine
This Office is responsible for about 61,000 EMS professionals, 1100 EMS provider agencies, 560 first responder organizations, 104 designated stroke facilities and 269 designated trauma facilities across Texas. In addition to certification, licensure and designation, the Office also takes a lead in educating the public about EMS and injury prevention, and provides millions of dollars in grants each year to Texas EMS systems and trauma facilities for education, training and equipment.
EMS Compliance Service Areas (Groups)
Revised 7/2010
Please go to the links at left for a detailed listing of this website's contents,
or
Mailing Address: PO Box 149347, Austin, TX 78714-9347
(All mail must go to this address)
Map to main DSHS location
Street Address: The Exchange Building, 8407 Wall Street, Suite N-410, Austin, TX 78754
Map to DSHS-EMS location
Updated Phone/Fax Numbers!
Office of EMS/Trauma Systems Coordination: (512) 834-6700
Office of EMS/Trauma Systems Coordination fax: (512) 834-6736
EMS Certification and Licensing main line: (512) 834-6700, press option 2
EMS Certification fax: (512) 834-6714
EMS Compliance & Quality Assurance (criminal history checks, provider licensing, first responders, EMS complaints): (512) 834-6700, press:
Option 1- Dial an extention
Option 2- Certification and licenseing of EMS personnel
Option 3- Motor vehicle advisory board (MAB)
Option 4- EMS provider/agency licenses
Option 5- EMS criminal background review information
Option 6- Request an EMS complaint form
Option 7- EMS compliance office
Option 8- DSHS mailing address
EMS Compliance & QA fax: (512) 834-6713
EMS Complaints: 1-800-452-6086
Locations of DSHS field offices around the state
For information on certification address changes, click here.
Lists of the Office phone extension numbers
Alphabetical Listing
By Program Area
EMS & Trauma Systems Regulatory Services Organizational Chart