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    The Health Facility Program is within the Division for Regulatory Services.

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    External links to other sites are intended to be informational and do not have the endorsement of the Texas Department of State Health Services. These sites may not be accessible to people with disabilities.

How to Submit a Complaint for a Licensed Health Facility


The complaint may be mailed, faxed or you can call the complaint hotline.

  • Mailing address:
    Health Facility Compliance Group (MC 1979)
    Texas Department of State Health Services
    PO Box 149347
    Austin, TX 78714-9347
  • Fax:
    (512) 834-6653
  • Email:
    Health Facility Complaints
  • Complaint hotline:
    (888) 973-0022

Click here to view and print the complaint form. PDF file


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Texas Department of State Health Services, Health Facillity Licensing Program
1100 West 49th Street – Austin, Texas 78756 – (512) 834-6646

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Last updated May 13, 2014