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    The Health Facility Program is within the Division for Regulatory Services.


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    Online Renewals and FAQs 

    External links to other sites are intended to be informational and do not have the endorsement of the Texas Department of State Health Services. These sites may not be accessible to people with disabilities.


How to Submit a Complaint Against a Narcotic or Substance Abuse Treatment Facility

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The complaint may be mailed, faxed or you can call the complaint hotline.

  • Mailing address:
    Substance Abuse Facility Investigations ( MC 1979)
    Texas Department of State Health Services
    PO Box 149347
    Austin, TX 78714-9347
  • Fax:
    (512) 834-6638
  • Email:
    Health Facility Complaints
  • Complaint hotline:
    (800) 832-9623, then press "6" to file a complaint.

Click here to view and print the complaint form. PDF File 134KB

 


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Texas Department of State Health Services, Health Facillity Licensing Program
1100 West 49th Street – Austin, Texas 78756 – (512) 834-6646

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Last updated November 03, 2014