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    The Health Facility Program is within the Division for Regulatory Services.

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How to Submit a Complaint Against a Narcotic or Substance Abuse Treatment Facility


The complaint may be mailed, faxed or you can call the complaint hotline.

  • Mailing address:
    Substance Abuse Facility Investigations ( MC 1979)
    Texas Department of State Health Services
    PO Box 149347
    Austin, TX 78714-9347
  • Fax:
    (512) 834-6638
  • Email:
    Health Facility Complaints
  • Complaint hotline:
    (800) 832-9623, then press "6" to file a complaint.

Click here to view and print the complaint form. PDF File 134KB


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Texas Department of State Health Services, Health Facillity Licensing Program
1100 West 49th Street – Austin, Texas 78756 – (512) 834-6646

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Last updated November 03, 2014