
The complaint may be mailed, faxed or you can call the complaint hotline.
- Mailing address:
Substance Abuse Facility Investigations ( MC 1979)
Texas Department of State Health Services
PO Box 149347
Austin, TX 78714-9347
- Fax:
(512) 834-6638
- Email:
Health Facility Complaints
- Complaint hotline:
(800) 832-9623, then press "6" to file a complaint.
Click here to view and print the complaint form. PDF File 10KB

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Texas Department of State Health Services, Health Facillity Licensing Program
1100 West 49th Street - Austin, Texas 78756 - (512) 834-6646