Visitor Information

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Visitor Policy

North Texas State Hospital welcomes all visitors to the facility. We ask for understanding in that the facility is the home to over 600 individuals in a variety of treatment programs.

All visitors will stop at the Security Gate at the respective campus to be given instructions regarding visiting policies. A strict 15mph policy is enforced on all campus streets. Visitors should also be aware that weapons, contraband items and tobacco products are not allowed on campus. Visitation is arranged in consult with the patient’s treatment team and with appropriate consent to release information to visitors.

When a visitor arrives at the Wichita Falls Campus, they will be greeted by security personnel at the front gate and provided directions to the Family Center where they will register and receive a Visitor’s Identification Badge. The Switchboard Operator or Family Center staff will contact the identified program and confirm that the patient agrees to see that visitor. Then, visitors will be given a Hospital map with directions to the identified program, or, staff may bring the patient to the Family Center.

When a visitor arrives at the Vernon Campus, they will be greeted by security personnel at the front gate and provided directions to Security. Visitors will receive a Visitor’s Identification Badge, undergo a search and pass through a metal detector before being escorted to the visitation area by security personnel.

Visiting Hours

Maximum Security Unit (Vernon)

Preferred visitation hours for patients of the Maximum Security Unit are 8:30 a.m.-11-30 a.m., 1:30 p.m.-4:30 p.m., and 6:30 p.m.-9:30 p.m. However arrangements will be made for visitation outside preferred visiting hours if needed by patients or families. Visitation occurs in a secured visiting area at the Maximum Security Unit, unless other arrangements are made in advance with the treatment team. Visitation should be arranged through the patient’s social worker.

Adolescent Forensic Program (Vernon)

Preferred visitation hours for patients of the Adolescent Forensic Program are from 9:00 a.m. - 11:00 a.m. and 1:00 p.m. - 3:00 p.m. on weekends and holidays. Visitation may also be arranged between the hours of 8:00 a.m. and 5:00 p.m. on weekdays; however, we encourage visitors to come during hours which do not conflict with the patient’s pre-scheduled, education and therapeutic activities. Visitation should be arranged through the patient’s social worker.

Adult Programs (Wichita Falls)

Visitors for adult patients on the Wichita Falls Campus are received between the hours of 8:00 a.m. and 8:00 p.m. seven days a week; however, we encourage visitors to come during hours which do not conflict with the patient’s pre-scheduled, therapeutic activities. When possible, visitation should be scheduled in advance through the patient’s assigned social worker.

Child and Adolescent Program (Wichita Falls)

Preferred visitation hours for patients of the Child and Adolescent Program are from 8:00 a.m. - 8 p.m. on weekends and holidays and 5:30 p.m. – 7:30 p.m. Monday – Friday. We encourage visitors to come during hours which do not conflict with the patient’s pre-scheduled, education and therapeutic activities. Visiting minors must be in the presence of a parent/ guardian or approved adult visitor. When possible, visitation should be scheduled in advance through the patient’s social worker.

North Texas State Hospital Tours

Limited tours are available by contacting the Community Relations Office at 940-689-5418 (Wichita Falls) or (940) 552-4154 (Vernon). Tours must be arranged at least 72 hours in advance and approved by the Superintendent. In general, tours of the Wichita Falls campus are available during normal work hours (8:00 a.m.-5:00 p.m. M-F). However, tours of the Vernon campus adult and adolescent programs are very limited due to the secure nature of the programs. Questions or requests may be emailed to ronna.akins@dshs.state.tx.us.

Family Day

A special Saturday Family Day is periodically held on each campus. It offers an opportunity for families to visit patients, meet with treatment staff and ask questions related to the hospital. Often special events are scheduled, including family therapy, special programs, etc.

The Family Living Center & The Paradise House

The Helen Farabee Family Living Center at North Texas State Hospital's Wichita Falls campus and the Paradise House in the City of Vernon offers rooms available for friends and families visiting residents of the Vernon and Wichita Falls campuses. There is no charge, but they must be reserved and are available on a first-come, first serve basis.

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Last updated June 20, 2014