The Department of State Health Services (DSHS) Community Mental Health and Substance Abuse Services Quality Management completed a review of crisis services for 32 Local Mental Health Authorities (LMHA) and ValueOptions, a behavioral health organization (BHO), on December 30, 2005.
The purpose of the review was to identify opportunities for improvement in the crisis services response system. The department evaluated the quality and performance of crisis services response systems using the Texas Health and Safety Code Title 7, Section 534.060 and the FY 2006 Performance Contract Section 19.01, page GP -23.
Each LMHA and BHO must have a crisis screening and response system in operation 24 hours a day, 365 days a year, that is available to consumers throughout the service delivery area. Findings from the Crisis Services Review provided information to the DSHS Crisis Services Redesign Committee which was charged with developing an evidence-based model for effective crisis resolution services. This redesign is a significant step of Resiliency and Disease Management, the department’s major transformation of the community mental health service system.
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