COMPLAINT PROCESS

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MOLD


To submit a complaint about someone doing mold testing or mold cleanup/remediation activities without a license, or to submit a complaint about the work practices of a company or individual who is licensed under the Texas Mold Assessment and Remediation Rules (TMARR):

You may fill out a Complaint Form (53K Word) for reporting violations of the TMARR and email it to MoldHelp@dshs.state.tx.us. or mail or fax to:

Environmental Hazards Group - Mail Code 1987
Texas Department of State Health Services
P. O. Box 149347
Austin, Texas  78714-9347 
Fax: (512) 834-6726

You may also contact the Environmental Hazards Group by telephone at (512) 834-6787

Please Note: There are several exemptions from the requirement to be licensed to conduct mold assessment or remediation in Texas.  See the Exceptions and Exemptions section of the TMARR.

Are you a renter? 

The Texas Department of State Health Services does not investigate complaints about the presence of mold growth in buildings or homes and does not test for mold.  For information about mold problems in rental housing, please see our “Information for Renters” webpage at:  www.dshs.state.tx.us/iaq/renters.shtm.

 

 


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Division for Regulatory Services - P. O. Box 149347 - Austin, Texas 78714-9347 - (512) 834-6770
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Last updated December 31, 2013