Filing a Complaint
An individual who wishes to file a complaint against a
licensed personal
emergency response system (PERS) provider or a registrant may
write
to:
Complaints Management and Investigative Section
P.O. Box 141369
Austin, Texas 78714-1369
or call 1-800-942-5540 to request the appropriate form or
obtain more
information. This number is for complaints only. Please
direct
routine calls and correspondence to the phone number and
address given
below.
ons