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About the Records Management Office

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Contact Information

The Records Management Office assists DSHS staff by establishing standard operating procedures for the efficient, cost-effective management of Texas Department of State Health Services records in compliance with federal and state records management laws. These procedures apply to all state records, in whatever medium, created or maintained in the normal course of business of the DSHS throughout their entire life cycle until final disposition or destruction.

Additionally, the office provides consultation, training, and technical assistance to agency records coordinators, agency employees and contractors, and other health agencies. Areas of expertise include the retrieval, dissemination, protection, retention, preservation, storage, and destruction of recorded information associated with agency operations as part of its intellectual capital. The office prepares the agency's records retention schedule, coordinates the documentation of timely, secure destruction of records when their retention periods elapse, and coordinates economical arrangements for storing inactive records. The office assists with compliance assessment initiatives related to records management policies and procedures and promotes adherence to records management laws and policies. The office monitors trends and legislation in records management, including electronic records, information life cycle management, imaging technology, data migration, information security, and risk management. The office compiles reports, analyzes records operations, prepares recommendations for improvements, and coordinates the transfer of records to other agencies following reorganizations.

For open records inquiries and requests, go to the Open Records Notice. Contact the Public Information Coordinator in the DSHS Office of General Counsel at (512) 776-3835 for additional information.

Last updated April 18, 2012