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Texas Vital Statistics General Public Texas Electronic Registration

Birth Registrars

Funeral Directors

Local Registrars/County Clerks

Doctors, Justices of the Peace, Medical Examiners

Resources for Vital Statistics Partners Forms and Applications

Statutes and Rules

Delayed Birth Registration

Suits Affecting the Parent-Child Relationship Notice of Intent to Claim Paternity - Paternity Registry County and District Clerks, Local Registrars, and Remote Access Issuance Listings Indexes

TER Help Desk

TER

***Need Training? Go to The New On-Line Training Course for Texas Electronic Registrar***

Need Assistance with TER?
Add/Edit Location in Place of Death Location Table	Request for the Drop-to-Paper Counter to Be Reset	Have not Received DCOA Order/Certified Copies
Delete/Remove Record from TEDR Unresolved Records Queue		Need TER Birth or Death Password/PIN Reset

If you need assistance with a TER issue that is not listed above, please email help-TER (@) dshs.state.tx.us and be sure to include the information indicated below:

Include Detailed Information in Subject Line (Exp. "Having Problems Electronically Verifying a Death Record in TER Death")
Your Name
Your Business or Facility Name
The EDR number If we are dealing with a Death Record
The Name on the Record
Date of the Event
Contact Phone Number
Detailed information on the issue you are experiencing, including the events that led up to the issue

You can also call the TER Help Desk line at 888-963-7111 ext 3490. Calls are assisted by the first available TER Help Desk operator in the order they are received.

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Last updated May 15, 2013