TER Help Desk

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Select a button below.

TER Birth Registration Signup button(1) Sign up for TER
TER Enhancements for Local and Birth Registrars TER Enhancements for Funeral Homes and Medical Certifiers

Medical Amendments(2)

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***Need Training? Go to the On-Line Training Course for Texas Electronic Registrar***

 

Need Assistance with TER? Select a link below.

Password/PIN Reset

DCOA Copies Not Received

Drop-to-Paper Counter Reset

Delete/Remove Unresolved Record    Add/Edit Death Institutional Location

For assistance with a TER issue that is not listed above, please email help-TER (@) dshs.state.tx.us and include:

  • Detailed information in the subject line (Example: "Having Problems Electronically Verifying a Death Record in TER Death")
  • Your Name
  • Your business or facility name
  • The EDR number (for death records)
  • The name on the record
  • Date of the event
  • Contact phone number
  • Detailed information on the issue you are experiencing, including the events that led up to the issue

Contact the TER Help Desk at 888-963-7111 ext. 3490.

Last updated October 03, 2013