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This class will explain the difference between the five 400 risk codes and provide guidance on assigning and documenting the codes.
No materials needed.
Will provide the student with information about breast structure, the influence of hormones on the breast, and how both relate to breastfeeding. Also provides information to help a mother improve her milk transfer and thus her milk volume. The student will have information to help identify mothers at risk for breastfeeding difficulties.
No materials needed.
The new food packages will offer a couple of soy foods, soy milk and tofu. Recent studies show soy foods play a role in reducing the risk of cancer, heart disease, and osteoporosis and in controlling diabetes. This session will highlight the new WIC soy foods and the many benefits of soy.
No materials needed.
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
- Log in on your computer — Log in as “guest” at http://stateoftx-dshs.qwestccc.com/QwestWeb/WICSoyFoodPackages, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
This IDL class will cover basic marketing principles to keep in mind when approaching doctors, administrators or nursing staff as you are doing breastfeeding outreach. It will assist everyone in the LA that does outreach for breastfeeding, and the same principles can be used when doing outreach for WIC programs and services.
No materials needed.
This IDL class will provide Local Agency staff a step by step approach to creating CCNE lessons. Staff will learn how to fill out the nutrition education lesson template and how to write learning objectives that will frame the entire lesson. The class will also provide staff with a better understanding of the lesson review and approval process.
No materials needed.
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 5123414514#.
- Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/CCNELessonDevelopment, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
Join us for our quarterly online sharing session to discuss Client-Centered Nutrition Education (CCNE). All Local Agency staff, particularly Nutrition Education Coordinators, are invited and encouraged to attend. We will discuss new and upcoming CCNE lessons, trainings and resources. This is a great opportunity to get the latest updates as well as share your questions and ideas.
No materials needed.
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 5123414517#.
- Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/SharingSessionCCNE, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
This IDL class will provide guidance on common custody situations including foster and kinship placement. After completing this training you will know what is needed for documentation, and how to place administrative locks. You will also know how to handle issuance of benefits when there is a change in custody. Please be familiar with Policy CS: 11.0 and the Change in Custody Form and bring them to the training.
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 5123412349#.
- Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/Custody, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
This IDL class will help local agency WIC staff become more familiar with USDA’s new campaign “Choose MyPlate”. Staff will learn why the new campaign was developed, how to interpret MyPlate, what resources are available and how to use it in the clinics.
No materials needed.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123414590#.
Focuses on the specific issue of civil-rights complaints in a clinic versus a general complaint. Will identify what classes are protected in civil-rights lesiglation, how you can disthinguish a civil-rights complaint, the procedures to follow if you receive a complaint, and steps yhou can employ to minimize the possibility of future complaints. Will review all civil-rights policies that affect WIC clinic operations.
No materials needed.
This class will help the student become familiar with common problems associated with breastfeeding, how and who can help the mother manage and overcome the complications, and know when to refer to an appropriate breastfeeding resource or healthcare provider.
No materials needed.
Do you feel as if your message is not always received or people just aren’t listening? This session will explore strategies on how to develop effective materials for low-literate audiences and tips to keep your message clear and simple.
No materials needed.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 0233#.
First in a series of Counseling the Mother of the Premature Infant based on Breastfeeding Your Premature Baby by Gwen Gotsch, (which was purchased for every local agency), Your Premature Baby the First Seven Years by Nikki Bradford, and Breastfeeding Special Care Babies by Sandra Lang.
Will introduce the equipment and terminology used in the Neonatal Intensive Care Unit (NCIU) that their clients may be dealing with in addition to having a premature baby.
No materials needed.
Second in a series of Counseling the Mother of the Premature Infant based on Breastfeeding Your Premature Baby by Gwen Gotsch, (which was purchased for every local agency), Your Premature Baby the First Seven Years by Nikki Bradford, and Breastfeeding Special Care Babies by Sandra Lang.
Learn the advantages in breastfeeding the premature baby, the characteristics and expectations of the preterm, and how to help a mom get the most out of pumping long term.
No materials needed.
Third in a series of Counseling the Mother of the Premature Infant based on Breastfeeding Your Premature Baby by Gwen Gotsch, (which was purchased for every local agency), Your Premature Baby the First Seven Years by Nikki Bradford, and Breastfeeding Special Care Babies by Sandra Lang.
Learn how to help a mother transition her premature baby to the breast and finally, going home.
No materials needed.
Cultural competency is necessary for any individual who is promoting health and nutrition in areas of diverse populations. This training will define cultural competence and explore why this skill is important to WIC staff. Staff will be able to identify cultural competent practices that they can use in their clinics.
No materials needed.
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 5123414514#.
- Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/CulturalCompetence, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
Have you heard you should “Eat This” and “Not That” when breastfeeding? Do you work with women who are afraid to breastfeed because they don’t have a perfect diet? This class will clarify a few common misconceptions regarding nutrition and breastfeeding. We will discuss general nutrition guidelines for all breastfeeding women, various nutrients, weight loss/exercise, and substances of concern like alcohol, caffeine, and tobacco.
No materials needed.
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 5123414512#.
- Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/bfnutrition, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
Food package policies are changing for breastfeeding women. This class will give each student an understanding of how new policies will encourage exclusive breastfeeding. The student will learn the importance of exclusive breastfeeding, especially in the first month. All staff is required to attend this class.
No materials needed.
This training will highlight revisions to the DSHS Child Abuse Screening, Documenting, and Reporting Policy and as well as the Reporting Form.
No materials needed.
This session explains what an EBT client dispute is and why they sometimes occur. We will go over tips to avoid client disputes and the proper process to report a dispute. Staff should be familiar with the EBT Client Dispute Form.
No materials needed.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123412349#.
Ellyn Satter trainings cannot be recorded due to copyright laws and restrictions
This is the second edition of Ellyn Satter’s videos about feeding children. Close-up footage of real parents of real children (toddlers and preschoolers) in their homes shows actual feeding situations and reveals what works and what doesn’t with feeding. Vignettes contain narrations by Ellyn Satter.
No materials needed
Ellyn Satter trainings cannot be recorded due to copyright laws and restrictions.
Ellyn Satter’s time-tested PowerPoint introducing audiences to feeding with love and good sense, eating competence, and solving childhood feeding problems. Ellyn Satter’s Division of Responsibility in feeding, along with parent feeding and child eating jobs are discussed.
No materials needed
Looking for new ideas to engage clients during counseling sessions and classes? This session explores the use of emotions to get WIC clients more engaged in conversations. The session will discuss materials WIC clinics have available, including the emotion based handouts from the “Touching Hearts Touching Minds Project.”
No materials needed.
To attend this class, log in at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/emotionbasedmsg.
Enter access code 5123414516#.
Call 1-877-820-7831 to log in on the phone.
The purpose of this training is to help build confidence and break down anxiety for staff that plan to facilitate CCNE classes. During this training we will review the Facilitating with Confidence Module- a complement to the CCNE Toolkit. The training activities and handouts that will be discussed can be used as reference materials for staff; others will work best in group trainings. After this training, staff will be able to describe the difference between facilitating and presenting, identify ways to increase their confidence with facilitating CCNE group classes, and identify ways to be an effective and approachable CCNE class facilitator. This training is intended for staff who teach group classes and for staff who develop agency trainings.
Materials needed:
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 435508#.
Get the latest and greatest nutrition information and learn about the NEW online nutrition resource for all staff! This training will explore and utilize the features and benefits of the Nutrition Care Manual and Pediatric Nutrition Care Manual (NCM & PNCM) and determine how to integrate them into clinic practice. This resource includes knowledge and research-based nutrition care information and over 100 adult and 40 pediatric diseases and conditions.
No materials needed.
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 023357#.
- Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/FACTSatFINGERTIPS, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
This class discusses common feeding regimens for preterm infants, such as breastfeeding and the use of human milk fortifiers, special preterm formulas, and post-discharge preterm formulas. This class is intended for CA and WCS staff. Copies of the slide presentation can be downloaded from the Web site.
No materials needed.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
This one hour session will provide staff with basic knowledge of Fetal Alcohol Spectrum Disorders. We will explore what FASD is, the risk factors involved and signs and symptoms of FASD. We will also discuss ways staff can help educate clients about FASD.
No materials needed.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123414590#.
Reviews the content of WIC policy FD:12.0 "Prescription of Food Packages." Food packages are discussed and students can participate in a game of Food Package Code Jeopardy, using the Food Package Code and Description Guide. This class is intended for CA and WCS staff who assign food packages.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
This class will review policy updates and changes with new food rules regarding Level 1 formulas. Approval guidelines, documentation procedures and interpreting requests on the new medical request form will also be discussed. The focus will be on enhancing your problem solving skills and will also cover when to get assistance from state staff or others with different levels of expertise.
Material needed:
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123414576#.
This class will review policy updates and changes with new food rules regarding Level 2 formulas. Approval guidelines, documentation procedures and interpreting requests on the new medical request form will also be discussed. The focus will be on enhancing your problem solving skills and will also cover when to get assistance from state staff or others with different levels of expertise.
This class will review policy updates and changes with new food rules regarding Level 3 formulas. Approval guidelines, documentation procedures and interpreting requests on the new medical request form will also be discussed. The focus will be on enhancing your problem solving skills and will also cover when to get assistance from state staff or others with different levels of expertise.
Material needed:
This presentation includes the review of proper procedures for completing formula exchanges, incorporating the required revised Returned Formula Logs and changes to FD.19.0 policy on returned formula. If you have any questions or concerns regarding the management of returned formula stock and formula exchange, this training is for you!
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123414576#.
Introduces and reviews the content of the WIC formula policies FD:13.0, Issuance of Contract Formula and FD:16.0, Issuance of Non-Contract Formula and Other Medical Nutritional Products for Women, Infants, and Children. This class is intended for any personnel who deal with issuing formula to eligible participants.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
Provides an overview of the changes and revisions to FD: 16.0, as well as new formulas available, formula name changes and a discussion of drop-shipment errors.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 4808743#.
Ready to put a fresh spin on teaching group classes? This session explores the fundamentals of adult learning principles and how to engage different types of learners. It also examines the main components of a typical nutrition education lesson and ways to can create and maintain a positive learning environment. Any staff that teaches group classes is encouraged to join us for this session.
No materials needed.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123414516#.
Growth XP reviews how to use the software for automated plotting of heights and weights in the WIC Clinic.
No materials needed.
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
- Log in on your computer — Log in as “guest” at http://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/GrowthXPPlotting, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
This class will review the proper procedure for obtaining a heath history and nutrition assessment in the WIC setting. All participant assessment forms will be explained, as well as how to complete the forms properly and completely.
No materials needed.
This training will instill confidence in staff’s ability to teach the CCNE lesson GN-000-25,CCNE: A Healthy Media Diet. It is designed to make facilitating staff comfortable with the lesson’s key content points, available resources, accompanying materials, and techniques to engage WIC clients in a discussion about healthy media habits for the whole family.
GN-000-25
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123414516#.
This class provides background information, research, and resources needed to teach the new CCNE lesson “Help Your Child Have a Healthy Weight.” The new lesson uses group discussion and emotion-based visual aids to emphasize the importance of a healthy childhood weight and provides ways to help families prevent and treat overweight/obesity. Participants will learn how to confidently discuss the key content points in this CCNE lesson with clients, other WIC staff, family, and friends.
Child Feeding Lesson Plans
CF-000-27
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 5123414517#.
- Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/HelpYourChildHaveHealthyWeight, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
The current food environment is full of unhealthy foods, which makes feeding young children challenging for parents. This session will explore how children develop likings for certain foods and what parents can do to help their children learn to like a variety of healthy foods. WIC nutrition professionals can help reduce parental anxiety surrounding child feeding by sharing this information and helping parents develop strategies for promoting healthy eating habits.
No materials needed.
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 5123414512#.
- Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/FoodPrefs, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
With so many mothers saying that they do not have enough milk it is almost a relief when you hear that someone has too much. However, too much milk is a real problem for the mother and the baby. If we do not help mother could get plugged ducts, mastitis or may quit breastfeeding because she is uncomfortable. The infant may be gassy, fussy and not gaining enough weight. Helping mother with this problem can be easy if you know what to do. Then, mother will breastfeed comfortably.
No materials needed.
This class is intended for WIC staff who perform hemoglobin or hematocrit testing, and for staff who provide nutrition education and counseling to participants. Topics discussed include anemia overview, iron-rich foods and iron absorption, procedures for obtaining blood samples, and universal precautions.
No materials needed.
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
- Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/ScreeningIronDeficiencyAnemia, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
Discover how to effectively operate your IDL equipment and take full advantage of daily training sessions now available as close as your TV set. Explains how operate the equipment and tips for basic troubleshooting. This class also discusses the guidelines for successfully participating in an IDL sessions.
No materials needed.
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Using a variety of scenarios, this class goes beyond the basics of income screening and discusses more in-depth screening situations that may not be clearly dictated by policy. It covers situations like Pay Varies and Leave without Pay. Staff must have basic knowledge and understanding of WIC Income Screening Policies.
No materials needed:
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123412349#.
Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/Income, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
WIC-35-3 income questionnaire will assist the WIC participant in providing WIC Staff with more accurate information regarding their household income status. This session will cover how to effectively use this tool.
No materials needed:
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 5123412349#.
- Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/Questionnaire, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
This training will provide certifying authorities with the basic tools for approving special formulas. Guidelines will be provided to enhance decision making skills, using and interpreting the Texas WIC Formulary and successfully communicating with health care providers.
Materials needed:
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 4808743#. .
- Log in on your computer — Log in as “guest” at http://stateoftx-dshs.qwestccc.com/QwestWeb/
IntroductiontoFormulaApproval, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
This training provides a basic introduction to the role of nutrition education at WIC, factors that influence behavior change, principles of CCNE and VENA, and ways that all staff can promote effective nutrition education.
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 5123414517# .
- Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/IntroNE enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
Why do breatfeeding moms think they don't have enough milk? In the clinics, the number one concern of most breastfeeding moms is how to tell if they are producing enough milk. This class will illustrate methods and procedures for teaching moms how to tell if their infant is getting enough breastmilk. It will also train staff on how they can determine if the mom has a milk supply problem and what to do about it.
No materials needed.
Describes proper positioning of the mother and baby to achieve a good latch-on. The participant will be able to identify signs of a good and bad latch.
No materials needed.
This course will aid the WIC staff in determining whether a medication is compatible with breastfeeding. The staff will use the book "Medications and Mother’s Milk" by Dr. Thomas Hale to evaluate medications.
Material needed:
This class explains and clarifies the most misunderstood risk codes from the Texas WIC Clinic Assessment Manual.
Materials needed: - Texas WIC Clinic Assessment Manual
WIC counselors can powerfully impact the process of clients moving towards behavior change. In this session we will discuss motivational interviewing concepts and techniques that the WIC counselor can use to help promote behavior change in clients. Some of the topics that we will discuss are: the process of change, techniques to help clients decrease their ambivalence towards change, how to give clients choice and control during sessions, and how to elicit and listen for “change talk”.
No materials needed.
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 435508#.
- Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/MotivatingBehaviorChange, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
This course will identify breastfeeding aids that are allowable expenses. It will go over how and when to use these aids to protect and encourage the breastfeeding relationship. It will cover nipple shields, supplemental nursing systems, etc.
No materials needed.
This course provides an investigation of diarrhea along with causes, consequences, and treatment. Discussion of oral electrolyte solutions and practical preparation of a homemade solution; and, comparison and contrast of homemade solution and store-bought preparations.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
This session is for agencies that participate in the Obesity Prevention Mini Grant. Main topic varies by session but can include OPMG updates, skills to improve the obesity prevention project, sharing sessions with other agencies and hot topics.
No materials needed.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123414590#.
This class will cover key content points and resources for those who teach dental health lessons.
Materials needed:
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123414514#.
Introduces and reviews the content of the WIC Policy GA:01.0, Confidentiality of Applicant/Participant Information. Class covers the confidentiality of WIC clients and the release of client information for WIC purposes and non-WIC purposes.
No materials needed.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123412349#.
QA 101: QA Foundation and How to Conduct a Self-audit Using the Core Tool
To help agencies with their QA process, the class will begin by explaining the four core principles of quality management. The criterion in the Core Tool which are applicable to WIC will be discussed. Other topics that will be covered are: types of reviews, QMB process, and QMB Tools.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 402483#.
How to Conduct a Self-audit Using the Clinical Tool training focuses on helping Local Agency staff understand how to use the Clinical Tool during a review. The class will cover basic principles to keep in mind when conducting a self-audit during observation of services and facility review. Examples of common areas of noncompliance will also be covered.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 402483#.
This class provides a clear and concise overview of what information is needed for a fiscal review. Tips will be provided to help make the fiscal review a stress-free process. The WIC Fiscal Checklist will be discussed and Local Agencies will be able to ask questions with regards to preparing for a fiscal review.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 402483#.
This class outlines the process for conducting QA monitoring of the LA’s financial management system with emphasis on non-payroll expenses. Criterion in the WIC Fiscal Tool will be discussed such as allocation of expenses, allowable costs, and approvals. The course will provide guidance on financial management QA monitoring.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 402483#.
This course builds upon QA 302: Financial Management QA Monitoring I. The class outlines the process for conducting QA monitoring of the Local Agency’s financial management system with emphasis on payroll. Criterion in the WIC Fiscal Tool will be discussed such as allocation of payroll and indirect costs. The course will provide guidance on financial management QA monitoring.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 402483#.
This training will review Policy FD: 15.0 – Issuance of Ready-to-Use formula. The content will provide an overview of the policy, clarifications, and guidelines for implementing the policy. We will discuss when issuance of RTU formula is allowed, when it is not allowed, and what to do with non-typical requests for RTU formula. This training is highly recommended for all staff that issue formula (CAs, RDs, LVNs RNs).
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123414576#.
Learn how to help parents understand their infants’ cues so that they can appropriately meet the needs of their babies.
No materials needed.
This training offers helpful tips on how to improve your LAs schedule and marketing. The training will also demonstrate effective ways to promote CCNE group classes and increase participation.
No materials needed.
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 023357#.
- Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/marketandschedCCNEclasses, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
This policy-based class covers the proper procedures for screening WIC applicants for eligibility based on residency, income, adjunctive income, and identification. All acceptable and allowable documentation for identification, residency and income will be discussed. All required WIC forms will be explained as well as certification periods and time frames for appointments.
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 5123412349#.
- Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/Certification, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
Teaches the student about factors contributing to sleepiness, how to identify hunger cues, waking techniques, signs of milk transfer, and when to refer to a health-care provider.
No materials needed.
An overview of WIC’s funding process and how to read your funding surplus page.
Materials needed:
This class will discuss the important protective factors of breastmilk as well as perceptions that breastmilk and formula are equal. Participants will be able to communicate to WIC moms how important that Supermilk is for their babies.
No materials needed.
Utilize active listening for solving breastfeeding puzzles over the phone. Learn to collect information, identify the pertinent parts, and attempt to solve the mystery.
No material needed.
Discusses details of the Texas Ten Step Program, the application process for healthcare facilities and your role in that process.
No materials needed.
This training will provide staff with an understanding of how to use, issue, and maintain breast pump inventory. Instructions will be provided to enhance skills needed for using the inventory logs during breast pump issuance, retrieval, and reconciliation. This IDL training satisfies the breast pump training requirements identified in Policy BF: 04.0.
Materials needed:
So you've just had a great counseling session, but how do you document it? This session examines each section of the VENA Family Documentation Tool, reviews examples, and offers simple tips for concise and meaningful documentation. Join us for this one hour session to help sharpen your documentation skills and provide better continuity of care to clients.
The purpose of this class is to describe techniques you can use to become a more effective nutrition educator. We will examine tools you can use to become a person of influence and skills for establishing rapport. Rapport is a fancy word for creating a connection or building a positive relationship with a participant. This positive connection is key for more effective counseling.
No materials needed.
Food allergies can be a daunting topic for nutrition educators. This session covers topics such as the basic difference between a food allergy and food intolerance, common food allergies in the WIC population, and general advice for preventing and managing food allergies. This training will increase your knowledge and confidence when working with participants who have food allergies.
No materials needed.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123414512#.
Covers policies and procedures related to drop shipment. It will cover how to appropriately order, document and distribute formula through the WIC clinic. Also included will be how to avoid common mistakes. Material Needed: Drop Ship Order Form, Drop Ship Order Form Instructions.
Material needed:
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123414576#.
This class covers the different types of vegeterian diets and how to nutritionally support the WIC vegeterian client.
No materials needed.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
This one-hour session will explore the WIC nutrition assessment process for the different client categories through case studies. We will discuss the analysis of the health history, structure of the counseling session, and documentation protocol. Staff are encouraged to come with questions regarding the VENA process.
No materials needed.
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 5123414590#.
- Log in on your computer — Log in as “guest” at http://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/VENAcounselingscenarios, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
This session explores how to set clients up for success with goal setting in order to promote positive health outcomes. Topics include transitioning into goal-setting during a counseling session, helping clients identify goals that are meaningful and realistic for their family’s lifestyle, and documenting progress toward goals in order to provide continuity of care. During this session, we will also analyze a clip of an effective counseling session where a WIC professional helps a client set a goal.
Material Needed:
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 435508#.
- Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/GoalSettingVENA, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
In this class we will explore how the use of open-ended questions, affirmations, reflective listening, and summarizing (OARS) can help you navigate your VENA counseling sessions. You will learn how OARS can help you be a more effective counselor with a powerful impact on your clients. We will explore tips for using and practicing these skills not only in your VENA counseling sessions but also in facilitating group classes.
No materials needed.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 0233#.
This one-hour session will explore tools that may be used to facilitate VENA counseling in clinics. Tips for preparing clients for the session, initiating conversation, and guiding the sessions will be discussed. Staff is encouraged to bring ideas they can share with class participants.
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 435508#.
- Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/VENAToolsofTrade, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
This class teaches proper procedures for weighing and measuring all WIC applicants. Attendees will learn how to plot accurately, interpret growth charts, calculate body mass index, use gestational wheels and review prenatal weight gain grids.
Material needed: - Calculator
- Boy’s and Girl’s Birth to 36 Months Growth Charts
- Boy’s and Girl’s 2 to 5 Years Growth Charts
- Prenatal Weight Gain Grid – Singleton
- Gestational Wheel Pregnancy Calculator
How do our clients’ environments shape their food choices? Is being healthy only a matter of personal responsibility? What does the research say about how our surroundings affect our health? This training will provide WIC staff with updated research and definitions on the social and environmental determinants of health and nutrition status. This interactive class will explore ideas for using this updated knowledge in client-centered counseling and group education settings.
Materials needed:
To attend this class:
- Log in on the phone — Call 1-877-820-7831, then enter access code 5123414516#.
- Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/nutritionenvironments, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”
This class reviews the content of WIC policy F.D. 20, "Selection of Allowable Foods and the Texas WIC Approved Foods" trifold brochure for participants. Staff can log in for an introduction to and review of WIC allowable foods. Terms such as "least expensive brand" and "cash value" as they pertain to the WIC allowable foods will also be explained along with related policies. Content is appropriate for all staff members.
No materials needed.
To attend this class:
Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
Bring your lunch and log into this quarterly IDL session to hear the "latest" news and updates from WIC State Agency managers in the Nutrition Education, Clinic Services, Food Issuance and Redemption Services and EBT areas. This is your opportunity to ask questions!
No materials needed.