WIC HomeWIC SearchWIC Foods and Food PackagesBreastfeedingBulletins & NewsDietetic InternshipEBTFinancialFind WIC ClinicsGeneral InformationHelp DeskJobsNutrition EducationPolicy and Procedures ManualPolicy SearchProgram RulesPublishing, Promotion and Media ServicesTrainingVendor OperationsWeb Classes for WIC ClientsWIC CatalogWIC DirectorsWIC NewsWIC Wellness WorksRider 19Nondiscrimination Statement

WIC Online Training Classes

Loading...

View Training Schedules

How to Log In

 

The 400s Risk Codesonline

Assessing and assigning the 400 risk codes is different from all the other codes.  During this training, we will explore the criteria/provide guidance for assigning and documenting each of the 400 risk codes.  This training is meant to serve as a supplement to trainings provided on-site by LA trainers.

Required materials:

  • Texas WIC Clinic Assessment Manual

 To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414583#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/The400RiskCodes, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Anatomy of the Breastonline

The development of the breast can have an impact on breastfeeding outcomes. This training will provide the student with information about breast structure and development as it relates to breastfeeding. The student will be able identify variations or abnormalities of the breast and how each may affect lactation.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 713292#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/06AnatomyoftheBreast, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Benefits of Soy and WIC Soy Food Packages online

The new food packages will offer a couple of soy foods, soy milk and tofu. Recent studies show soy foods play a role in reducing the risk of cancer, heart disease, and osteoporosis and in controlling diabetes. This session will highlight the new WIC soy foods and the many benefits of soy.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/WICSoyFoodPackages, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Breast Pump Updatesonline

The breast pump updates will review best practices and updated procedures for issuing WIC breast pumps to participants now that most health care plans cover breastfeeding support and services. The training will introduce Local Agency staff to newly developed materials as well as provide guidance and a timeline for implementing and using the new materials.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 3414575#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/Breastpumpupdates, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Care to be Aware: Culture is Everywhere online

Cultural competency is necessary for any individual who is promoting health and nutrition in areas of diverse populations. This training will define cultural competence and explore why this skill is important to WIC staff. Staff will be able to identify cultural competent practices that they can use in their clinics.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414514#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/CulturalCompetence, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

CCNE 101: Basics of CCNE  online

This training introduces the advantages of client-centered techniques, principles of adult learning, key components of a lesson, and best practices for creating a positive learning environment. This class is ideal for all staff who teach classes.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414516#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/CCNEBasics101, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


CCNE 102: Facilitating with Confidence  online

This training will help build confidence in becoming an effective class facilitator.  We will highlight useful activities and handouts from the Facilitating with Confidence Module including tips for encouraging class participation and handling challenging situations.  This training is intended for staff who teach group classes and for staff who develop agency trainings.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 435508#.
  2. Log in on your computer — Log in as “guest” at: https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/FacilitatingwConfidence, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

CCNE 103 – Planning, Scheduling and Marketing Nutrition Education online

Are you responsible for creating your annual NE/BF plan and class schedule? Do you struggle with participant attendance and need creative ways to market your classes? Join us for a session that covers the basics of planning, scheduling, and marketing nutrition education. We’ll discuss the components of the annual NE/BF plan, how to make a quality class schedule, and ways to market your classes to boost attendance. This class is ideal for Nutrition Education Coordinators and others who plan Nutrition Education at their clinic.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414512#
  2. Log in on your computer — Log in as “guest” athttps://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/CCNE103, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

CCNE 104 – Creating Lessons and other Learning Opportunitiesonline

Come learn the step by step approach to creating CCNE lessons, including a detailed explanation of the lesson template and guidance on writing learning objectives. We will also explore unique learning opportunities for WIC clients such as food demonstrations, grocery store tours, health/nutrition/breastfeeding fairs, and more! Staff will leave with a better understanding of lesson development, review, and approval processes.

  To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414514#
  2. Log in on your computer — Log in as “guest” athttps://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/CCNE104CreatingLessons, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


CCNE Sharing Session online

Join us for our quarterly online sharing session to discuss Client-Centered Nutrition Education (CCNE). All Local Agency staff, particularly Nutrition Education Coordinators, are invited and encouraged to attend. We will discuss new and upcoming CCNE lessons, trainings and resources. This is a great opportunity to get the latest updates as well as share your questions and ideas.

No materials needed.

To attend this class, first access the meeting by  phone:

  1. Log in on the phone — Call 1-877-820-7831
  2. Enter the participant access code 435508# [including the pound sign (#) that follows].
  3. You will be rounted to the "waiting room" until the session starts.

Second, access the meeting by your computer’s web browser (Internet Explorer, Firefox, etc.).

  1. Join the meeting online by entering the following web address into your web browser: https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/CCNESharing.  The meeting login screen will appear.
  2. Click the “Guest” tab.
  3. Enter your name and email address.
  4. Click “Join Meeting.”
  5. Click “I’m Already Dialed In.”

Change in Custody online

This IDL class will provide guidance on common custody situations including foster and kinship placement. After completing this training you will know what is needed for documentation, and how to place administrative locks. You will also know how to handle issuance of benefits when there is a change in custody. Please be familiar with Policy CS: 11.0 and the Change in Custody Form and bring them to the training.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 2407969#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/changingcustody, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Choose MyPlate: An Introduction online

This class will help local agency WIC staff become more familiar with USDA’s ChooseMyPlate campaign.  Staff will learn how MyPlate supports the Dietary Guidelines for Americans, how to use MyPlate to eat healthy, what resources are available on ChooseMyPlate.gov and how to use MyPlate in the clinics.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414590#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/MyPlate, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Civil-Rights Complaints

Focuses on the specific issue of civil-rights complaints in a clinic versus a general complaint. Will identify what classes are protected in civil-rights lesiglation, how you can disthinguish a civil-rights complaint, the procedures to follow if you receive a complaint, and steps yhou can employ to minimize the possibility of future complaints. Will review all civil-rights policies that affect WIC clinic operations. This training will be presented quarterly.

No materials needed.


Common Breast Complications Associated with Breastfeedingonline

This course will familiarize you with symptoms and interventions for common breastfeeding complications concerning engorgement, plugged ducts, and breast Infections.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 713292#
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/13CommonBFComplications, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

 


Communicating with Low Literature online

Do you feel as if your message is not always received or people just aren’t listening? This session will explore strategies on how to develop effective materials for low-literate audiences and tips to keep your message clear and simple.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 023357#
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/CommunicatingLOWLIT, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Communication and Critical Thinking Skillsonline

Let’s communicate and empower! This training provides an introduction to core skills required for successful job performance at WIC. Staff will review basic communication and critical thinking skills to better serve WIC participants.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/CommunicationCriticalThinking, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Counseling the Mother of the Premature Baby online

Learn the advantages in breastfeeding the premature baby, the characteristics and expectations of the preterm, and how to help a mom get the most out of pumping long term. Learn how to help a mother transition her premature baby to the breast and finally, going home.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 713292#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/10CounselingtheMomofPreterms, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

 


Customer Service online

This class serves as an introduction to or a refresher in the basics of customer service. Topics discussed include arrival and reception, greeting and communication, taking responsibility for problems, and telephone courtesy.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/CustomerService, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Disaster Planning... You Never Know When it Might Strikeonline

What would you do when a disaster strikes? This training will provide an overview of the Texas Disaster Plan, the yearly requirements for Local Agencies, and the procedures for processing disaster participants/applicants utilized during a disaster.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414587#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/DisasterPlanning, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Does Baby Eat What Mom Eats? Nutrition and Breastfeeding online

Have you heard you should “Eat This” and “Not That” when breastfeeding? Do you work with women who are afraid to breastfeed because they don’t have a perfect diet? This class will clarify a few common misconceptions regarding nutrition and breastfeeding. We will discuss general nutrition guidelines for all breastfeeding women, various nutrients, weight loss/exercise, and substances of concern like alcohol, caffeine, and tobacco.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414512#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/bfnutrition, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Does Just One Bottle Really Matter?online

Food package policies are changing for breastfeeding women. This class will give each student an understanding of how new policies will encourage exclusive breastfeeding. The student will learn the importance of exclusive breastfeeding, especially in the first month. All staff is required to attend this class.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 713292#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/04DoesOneBottleReallyMatter, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


DSHS Child Abuse Reporting Policy

This training, presented quarterly, will highlight revisions to the DSHS Child Abuse Screening, Documenting, and Reporting Policy and as well as the Reporting Form. 

No materials needed.


EBT Client Disputes online

This session explains what an EBT client dispute is and why they sometimes occur.  We will go over tips to avoid client disputes and the proper process to report a dispute.  Staff should be familiar with the EBT Client Dispute Form.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 2407969#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/clientdisputes101, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Emotion-Based Messaging online

Looking for new ideas to engage clients during counseling sessions and classes? This session explores the use of emotions to get WIC clients more engaged in conversations. The session will discuss materials WIC clinics have available, including the emotion based handouts from the “Touching Hearts Touching Minds Project.” 

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414516#
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/emotionbasedmsg enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

 


Get the latest and greatest nutrition information and learn about the NEW online nutrition resource for all staff! This training will explore and utilize the features and benefits of the Nutrition Care Manual and Pediatric Nutrition Care Manual (NCM & PNCM) and determine how to integrate them into clinic practice. This resource includes knowledge and research-based nutrition care information and over 100 adult and 40 pediatric diseases and conditions.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 023357#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/FACTSatFINGERTIPS, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

FD.13 Contract Formulas online

Formerly titled-Formula Approval for Alternate Contract Formula, this training introduces and reviews the content of Formula policy FD:13.0. The procedures for approving Similac Sensitive, Similac Total Comfort and Similac for Spit-Up which are the current alternate contract formulas that Texas WIC provides are provided.  These formulas require a medical request effective June 1st, 2014. Case studies at the end of the training provide staff with practice and "how to" guidance in different scenarios.

Required materials:

FD. 13-Contract Formulas (776 kb, PPT)

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414576#.
  2. Log in on your computer — Log in as “guest,” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/IssuanceofContractFormula
     enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

FD.15 Ready-to-use Formula - When is it OK to use? online

This training will review Policy FD: 15.0 – Issuance of Ready-to-Use formula. The content will provide an overview of the policy, clarifications, and guidelines for implementing the policy. We will discuss when issuance of RTU formula is allowed, when it is not allowed, and what to do with non-typical requests for RTU formula. This training is highly recommended for all staff that issue formula (CAs, RDs, LVNs RNs).

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414576#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/PolicyFD15ReadyToUse, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

FD 16.0 Formula Approval Policy Review online

Introduces and reviews the content of the WIC's formula policy FD:16.0, Approval  of Non-Contract Formula and Other Medical Nutritional Products for Women, Infants, and Children. This class is intended for any personnel who deal with approving formula to eligible participants.

    No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414576#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/ApprovalofNonContractFormula, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.” 

FD.16.1 Formula Issuance Policy Review  online

Introduces and reviews the content of the WIC's formula policy FD:16.1, Issuance  of Non-Contract Formula and Other Medical Nutritional Products for Women, Infants, and Children. This class is intended for any personnel who deal with approving formula to eligible participants.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414576#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/IssuanceofFormulaPackages, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

FD.19.0 - Formula Exchange and Managing Returned Formula online

This presentation includes the review of proper procedures for completing formula exchanges, incorporating the required revised Returned Formula Logs and changes to FD.19.0 policy on returned formula. If you have any questions or concerns regarding the management of returned formula stock and formula exchange, this training is for you!

    No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414576#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/PolicyFD19FormulaExchange, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”  

Feeding Preterm Infants online

This class discusses common feeding regimens for preterm infants, such as breastfeeding and the use of human milk fortifiers, special preterm formulas, and post-discharge preterm formulas. This class is intended for CA and WCS staff. Copies of the slide presentation can be downloaded from the Web site.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
  2. Log in on your computer — Log in as “guest,” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/FeedingPretermInfants enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Fetal Alcohol Spectrum Disorders online

This one hour session will provide staff with basic knowledge of Fetal Alcohol Spectrum Disorders.  We will explore what FASD is, the risk factors involved and signs and symptoms of FASD.  We will also discuss ways staff can help educate clients about FASD.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414590#.
  2. Log in on your computer — Log in as “guest” at http://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/FASD, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Final Food Rules for Texas WIConline

There's an increase in the fruit and vegetable cash value for children and a brand new category of WIC food packages for women. What's next? This class covers recent and upcoming changes to Texas WIC approved foods and food packages.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/TXFinalFoodRules, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”  

Formula Approval: Alternate Contract Formulas online

This training reviews the procedures for approving Similac Sensitive, Similac Total Comfort and Similac for Spit-Up which are the current alternate contract formulas that Texas WIC provides.  These formulas require a medical request effective June 1st, 2014. Case studies at the end of the training provide staff with practice and "how to" guidance in different scenarios.

Required materials:

Formula Approval for Alternate Contract Formulas (776 kb, PPT)

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414577#
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/AlternateContractFormulas, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Formula Approval for Non-contract Standard Formulaonline

Reviews the content of WIC's formula policy FD: 16.0, Approval of Formulas and Nutritional Products Requiring Medical Documentation, specifically related to non-contract standard formulas. Also introduces the new guidelines for approving non-contract standard formula requests.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414576#
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/NonContractInfFormulaApproval, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Formula Updatesonline

Training provided as needed to update WIC staff on changes to formula procedures or policy.  Content will change and reflect current information.  Recommended that at least one representative from each agency attend a scheduled training to receive updated information.

    No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414576#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/FormulaUpdates, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Gastroesophageal Refulxonline

GERD – A Primer on Gastroesophageal Reflux Disease for Certifying Authority Staff
This class reviews definitions, classifications and causes of GERD. Also covered are diagnosis and treatment, including nutritional management, medications and surgery.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/GastroesophagealReflux, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Growth XP online

Growth XP reviews how to use the software for automated plotting of heights and weights in the WIC Clinic.

    No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
  2. Log in on your computer — Log in as “guest” at http://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/GrowthXPPlotting, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Health History/Nutrition Assessment  online

This class will review the proper procedure for obtaining a heath history and nutrition assessment in the WIC setting. All participant assessment forms will be explained, as well as how to complete the forms properly and completely.

Required Materials: 

  • Texas WIC Clinic Assessment Manual
  • Pregnant Participant Form (WIC – 39)
  • Breastfeeding Participant Form (WIC – 40)
  • Postpartum Participant Form (WIC – 41)
  • Infant Participant Form (WIC – 36)
  • Child Participant Form (WIC – 38)
  • Women’s Health History Form (WIC – 45)
  • Infant’s Health History Form (WIC – 42)
  • Child’s Health History Form (WIC 44)
  • Infant Midpoint Review/Mid-certification Assessment (WIC – R – 05) 

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414583#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/HealthHistory, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Healthy Habits for WIC Staffonline

Take care of yourself. You are your most important asset -  so treat yourself right! This training is for WIC staff members who want to develop healthy habits  and need a couple of pointers in the right direction.

To attend this class:
  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/HealthyHabits, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Healthy Media Diet: CCNE Lesson Backgrounder online

This training will instill confidence in staff’s ability to teach the CCNE lesson GN-000-25,CCNE: A Healthy Media Diet. It is designed to make facilitating staff comfortable with the lesson’s key content points, available resources, accompanying materials, and techniques to engage WIC clients in a discussion about healthy media habits for the whole family.

GN-000-25

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414516#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/HealthyMedia, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

 


Help Your Child Have a Healthy Weight: CCNE Lesson Backgrounder online

This class provides background information, research, and resources needed to teach the new CCNE lesson “Help Your Child Have a Healthy Weight.” The new lesson uses group discussion and emotion-based visual aids to emphasize the importance of a healthy childhood weight and provides ways to help families prevent and treat overweight/obesity. Participants will learn how to confidently discuss the key content points in this CCNE lesson with clients, other WIC staff, family, and friends.

Child Feeding Lesson Plans

CF-000-27

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414517#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/HelpYourChildHaveHealthyWeight, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Hot Topics for WIC Registered Dietitians

Hot Topic trainings are quarterly training opportunities offered for Local Agency Registered Dietitians (RDs) and Registered Diet Technicians (DTRs). Each Hot Topic training will have a different focus and are presented by State Agency subject matter experts. This training will be held twice during the lunch hour to accommodate different schedules. RDs and DTRs that attend the training are eligible for continuing education hours.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414512#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/RDHotTopic , enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

 


How Children Develop Food Preferencesonline

The current food environment is full of unhealthy foods, which makes feeding young children challenging for parents. This session will explore how children develop likings for certain foods and what parents can do to help their children learn to like a variety of healthy foods. WIC nutrition professionals can help reduce parental anxiety surrounding child feeding by sharing this information and helping parents develop strategies for promoting healthy eating habits.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414512#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/FoodPrefs, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


I Have Too Much Milk!

With so many mothers saying that they do not have enough milk it is almost a relief when you hear that someone has too much. However, too much milk is a real problem for the mother and the baby. If we do not help mother could get plugged ducts, mastitis or may quit breastfeeding because she is uncomfortable. The infant may be gassy, fussy and not gaining enough weight. Helping mother with this problem can be easy if you know what to do. Then, mother will breastfeed comfortably.

No materials needed.


Identifying Participant at Risk for Anemia online

This class is intended for WIC staff who perform hemoglobin or hematocrit testing, and for staff who provide nutrition education and counseling to participants. Topics discussed include anemia overview, iron-rich foods and iron absorption, procedures for obtaining blood samples, and universal precautions.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/ScreeningIronDeficiencyAnemia, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Income Determination online

Using a variety of scenarios, this class goes beyond the basics of income screening and discusses more in-depth screening situations that may not be clearly dictated by policy. It covers situations like Pay Varies and Leave without Pay.  Staff must have basic knowledge and understanding of WIC Income Screening Policies.

No materials needed:

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 2407969#.

  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/Incomedetermination, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Income Questionnaire online

WIC-35-3 income questionnaire will assist the WIC participant in providing WIC Staff with more accurate information regarding their household income status. This session will cover how to effectively use this tool.

No materials needed:

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 2407969#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/WIC35questionnaire, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Introduction to Administrative Duties online

Want to be an administrative superstar? This training provides an overview of administrative functions that include inventory of supplies, maintaining updated referral lists, separation of duties, and disaster planning.  It will review policies related to each function as they pertain to WIC administrative responsibilities.

No materials needed:

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 270266#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/IntroToAdministrativeDuties, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

 


Introduction to Nutrition Education at Texas WIC online

This training provides a basic introduction to the role of nutrition education at WIC, factors that influence behavior change, principles of CCNE and VENA, and ways that all staff can promote effective nutrition education.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414517# .
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/IntroNE enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

 


Issuance of Nipple Shields and Supplemental Nursersonline

Learn how to use nipple shields and supplemental nursing systems appropriately.  Instructions on cleaning and storage. Mandatory training before issuing nipple shields and/or supplemental nursing systems (BF Policy, 4.0) 

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 713292# .
  2. Log in on your computer — Log in as “guest” at
  3. https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/IssueNippleShieldsSupplemental enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Is Mom Producing Enough Milk?online

Why do breatfeeding moms think they don't have enough milk? In the clinics, the number one concern of most breastfeeding moms is how to tell if they are producing enough milk. This class will illustrate methods and procedures for teaching moms how to tell if their infant is getting enough breastmilk. It will also train staff on how they can determine if the mom has a milk supply problem and what to do about it.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 713292#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/09IsMomProducingEnoughMilk, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

 


More About Risk Codesonline

Take a deeper look into the most asked about and most misunderstood risk codes from the Texas WIC Clinic Assessment Manual.  This training is meant to serve as a supplement to trainings provided on-site by LA trainers. 

    Materials needed:
  • Texas WIC Clinic Assessment Manual  

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414583#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/MoreAboutRiskCodes , enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Nutritional Management of Diarrhea online

This course provides an investigation of diarrhea along with causes, consequences, and treatment. Discussion of oral electrolyte solutions and practical preparation of a homemade solution; and, comparison and contrast of homemade solution and store-bought preparations.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/Diarrhea, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


OPMG Quarterly Call online

This session is for agencies that participate in the Obesity Prevention Mini Grant.  Main topic varies by session but can include OPMG updates, skills to improve the obesity prevention project, sharing sessions with other agencies and hot topics.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414590#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/OPMG, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Overview of GA:01.0 — Confidentiality of Applicant/Participant Information online

Introduces and reviews the content of the WIC Policy GA:01.0, Confidentiality of Applicant/Participant Information.  Class covers the confidentiality of WIC clients and the release of client information for WIC purposes and non-WIC purposes.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 2407969#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/confidentiality101, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Outreach & Networking online

Find your potential in your community.  This training will cover the elements of an outreach plan, how agencies can provide outreach in the community, and the outreach materials that can be used in outreach efforts.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414590#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/outreach, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Physiology of the Breast online

Will provide the student with information about the stages of lactation, the influence of hormones on the breast, and how the physiology relates to the establishment and regulation of milk production. Also provides information to help a mother improve her milk transfer and thus her milk volume.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 713292#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/07ThePhysiologyoftheBreast, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

 


QA 101: QA Foundation and How to Conduct a Self-audit Using the Core Tool online

To help agencies with their QA process, the class will begin by explaining the four core principles of quality management. The criterion in the Core Tool which are applicable to WIC will be discussed. Other topics that will be covered are: types of reviews, QMB process, and QMB Tools.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 402483#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/QAFoundationSelfAuditCoreTool enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

QA 102: How to Write an Effective Corrective Action Plan (CAP)online

This class is designed for local agency staff involved in writing Corrective Action Plans. The class provides an overview of concepts to remember when writing a CAP and explains in detail how to develop an effective CAP. The purpose of the course is to reintroduce concepts and ideas that will improve your CAP writing process.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 402483#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/CorrectiveActionPlan enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

QA 103: Quality Management Plan

This class examines the concepts of continuous improvement and quality management, viewing quality as a systematic process. The class covers methodologies that will aid local agency staff in assuring that the organization's quality system is effectively meeting the organization's continuous improvement goals. Participants will learn the components needed in a QM Plan.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 402483#.
  2. Log in on your computer — Log in as “guest” at 
    https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/QualityManagementPlan enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

QA 201:  How to Conduct a Self-audit Using the Clinical Tool   online

How to Conduct a Self-audit Using the Clinical Tool training focuses on helping Local Agency staff understand how to use the Clinical Tool during a review. The class will cover basic principles to keep in mind when conducting a self-audit during observation of services and facility review. Examples of common areas of noncompliance will also be covered.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 402483#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/ConductSelfauditClinicalTool enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

 


QA 202:  How to Conduct a Record Review online


QA 202: How to Conduct a Record Review was developed in response to requests from Local Agency staff who conducts record reviews. This class will help staff conduct an effective record review self-audit. Tips and tools for understanding what to look for when conducting a record review will be provided. Instructions on how to use each of the worksheets will be discussed. Topics will include which QA Foxfire reports coincide with the record review worksheets and how to tally the results. Participants of this session will have an opportunity to share ideas and ask questions regarding the self-audit process.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 402483#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/HowToConductARecordReview, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

QA 203: Getting Ready for a Clinical Review online


This class provides a clear and concise overview of what information is needed for a clinical review. Tips will be provided to help make the clinical review a stress-free process. Local Agencies will be able to ask questions with regards to preparing for a clinical review.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 402483#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/GettingReadyforClinicalReview, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.” 


QA 301: Getting Ready for a Fiscal Review online

This class provides a clear and concise overview of what information is needed for a fiscal review. Tips will be provided to help make the fiscal review a stress-free process. The WIC Fiscal Checklist will be discussed and Local Agencies will be able to ask questions with regards to preparing for a fiscal review.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 402483#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/FiscalReview enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


QA 302: Financial Management QA Monitoring online

This class outlines the process for conducting QA monitoring of the LA’s financial management system with emphasis on non-payroll expenses. Criterion in the WIC Fiscal Tool will be discussed such as allocation of expenses, allowable costs, and approvals. The course will provide guidance on financial management QA monitoring. 

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 402483#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/FinancialManagement enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


QA 303: Financial Management QA Monitoring II online

This course builds upon QA 302: Financial Management QA Monitoring I. The class outlines the process for conducting QA monitoring of the Local Agency’s financial management system with emphasis on payroll. Criterion in the WIC Fiscal Tool will be discussed such as allocation of payroll and indirect costs. The course will provide guidance on financial management QA monitoring.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 402483#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/FinancialManagementII  enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

 


QA 304:  How to Conduct a Food Delivery Self-audit

This course is designed for Local Agency staff who manage or conduct food delivery self-audits. FDA-1 and FDA-2 Self-audit Forms will be covered and tips will be provided to improve current quality assurance practices. The course focuses on providing guidance to help your food delivery self-audit run smoothly.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 402483#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/FoodDelivery  enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Returning to Work online

This class addresses how to help the client continue breastfeeding when returning to work and how you can empower. In this class, you will learn how to help mom establish a breastfeeding plan for returning to work that is tailored to meet her needs, share strategies for approaching an employer about her infant’s continued needs as well as tips for making the return to work an easier transition, and relay information on a mother’s rights to breastfeed in public and to express milk for their baby while at work.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 713292#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/11BFReturningtoWork, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Screening for Eligibility online

This policy-based class covers the proper procedures for screening WIC applicants for eligibility based on residency, income, adjunctive income, and identification. All acceptable and allowable documentation for identification, residency and income will be discussed. All required WIC forms will be explained as well as certification periods and time frames for appointments.

    No materials needed:

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 2407969#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/screeingforeligibility101,  then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Sleepy Baby   online

Teaches the student about factors contributing to sleepiness, how to identify hunger cues, waking techniques, signs of milk transfer, and when to refer to a health-care provider.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 713292#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/03SleepyBaby, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Supermilk: Overcoming the Marketing of Breastmilk Formulaonline

This class will discuss the important protective factors of breastmilk as well as perceptions that breastmilk and formula are equal. Participants will be able to communicate to WIC moms how important that Supermilk is for their babies. 

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 713292#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/05Supermilk, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Telephone Counseling: What do you Say After You Say "Hello?"online

Utilize active listening for solving breastfeeding puzzles over the phone. Learn to collect information, identify the pertinent parts, and attempt to solve the mystery.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 713292#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/08TelephoneCounselingWhatToSay, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Texas Mother-Friendly Worksite Basics - Simple Steps to Achieve Designation   online

This presentation is to help the local agency implement Mother Friendly Worksite policy at all of their sites.  Julie Stagg will explain how to get started, complete, and keep your local agency Mother Friendly Worksite compliant.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 713292#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/MotherFriendlyWorksite, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


Texas Ten Step Program Marketingonline

This training provides information on how to engage health care providers and leaders to support breastfeeding initiatives like the Texas Ten Step program.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 608216#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/TexasTenStepMarketing, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Texas Ten Step Program Overviewonline

This training will provide information on what the Ten Steps to Successful Breastfeeding are and why hospitals should apply to the DSHS Texas Ten Step designation program.

No materials needed.

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 608216#.
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/TexasTenStepOverview, then enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

Texas WIC Breast Pump Program Part 1online

This training will enhance skills needed for using the inventory logs during breast pump issuance, retrieval, and reconciliation. Texas WIC This training will enhance skills needed for using the inventory logs during breast pump issuance, retrieval, and reconciliation. Texas WIC Breast Pump Program – Part 1 and Part 2 satisfy the breast pump training requirements identified in Policy BF: 04.0.

Materials needed:

  • Breast pump Mater Inventory forms
  • Breast pump Receiving and Transfer forms

To attend this class:

  1. Log in on the phone — Call 1-877-820-7831, then enter access code 713292#
  2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/01TexasWICBreastpumpProgram, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

 

 


Texas WIC Breast Pump Program Part 2   online

This training will enhance skills needed for using the inventory logs during breast pump issuance, retrieval, and reconciliation. Texas WIC This training will enhance skills needed for using the inventory logs during breast pump issuance, retrieval, and reconciliation. Texas WIC Breast Pump Program – Part 1 and Part 2 satisfy the breast pump training requirements identified in Policy BF: 04.0.

Materials needed:

  • Your clinic's demo breast pumps
  • To attend this class:

    1. Log in on the phone — Call 1-877-820-7831, then enter access code 713292#

    2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/02TexasWICBreastPumpProgram, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


    Tips for Completing the VENA Family Documentation Toolonline

    So you've just had a great counseling session, but how do you document it?  This session examines each section of the VENA Family Documentation Tool, reviews examples, and offers simple tips for concise and meaningful documentation.  Join us for this one hour session to help sharpen your documentation skills and provide better continuity of care to clients.

      No materials needed.

      To attend this class:

      1.  Log in on the phone — Call 1-877-820-7831, then enter access code 435508#.
      2.  Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/VENADoc , enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


    Training Staff online

    Join us for a training about… training your staff! Learn the ins and outs of policy TR 3.0 and how to implement this policy at your agency. We will explore how to assess staff training needs and best practices when planning, conducting, and evaluating staff training. Training coordinators, WIC directors, and anyone providing staff training is encouraged to attend.

    No materials needed.

    To attend this class:

    1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414514#.
    2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/TrainingStaff, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


    Transfer of Medications into Human Milkonline

    This training will discuss the factors that influence medication transfer into milk, how to identify potential risks of medications while breastfeeding, substances of concern, and tips for counseling the breastfeeding woman. You’ll leave with the knowledge and resources to answer common breastfeeding concerns.

    No materials needed.

    To attend this class:

    1. Log in on the phone — Call 1-877-820-7831, then enter access code 713292#
    2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/TheTransferofMedsinMomsMilk, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


    Understanding Food Allergies online

    Food allergies can be a daunting topic for nutrition educators. This session covers topics such as the basic difference between a food allergy and food intolerance, common food allergies in the WIC population, and general advice for preventing and managing food allergies.  This training will increase your knowledge and confidence when working with participants who have food allergies.

    No materials needed.

    To attend this class:

    1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414512#
    2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/FoodAllergies, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


    Updated Drop Ship Procedures online

    Covers policies and procedures related to drop shipment. It will cover how to appropriately order, document and distribute formula through the WIC clinic.  Also included will be how to avoid common mistakes.  Material Needed: Drop Ship Order Form, Drop Ship Order Form Instructions.

    Material needed:

    To attend this class:

    1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414576#.
    2. Log in on your computer — Log in as “guest,” enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

     


    Updated Quality Assurance and State Agency Foxfire Reports  online

    This class provides a description of the updated Quality Assurance (QA) and State Agency Foxfire reports. The purpose of the individual QA Foxfire Reports will be explained and guidance will be provided on how to run and interpret the results in the reports. This class also provides a review of which reports correspond with the QA Self Audit Clinical Review Tools.

    To attend this class:

    1. Log in on the phone — Call 1-877-820-7831, then enter access code 402483#

    2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/QAFoxfireReports, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

    Vegetarian Diets online

    This class covers the different types of vegetarian diets and how to nutritionally support the WIC vegetarian client.

    No materials needed.

    To attend this class:

    1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
    2. Log in on your computer — Log in as “guest” https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/VegetarianDiets, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In." 


    VENA Counseling 101 – VENA Basicsonline

    This one-hour session introduces the VENA counseling framework and defines the role of the VENA counselor and client in the counseling process.  The learner will understand and perform VENA counseling techniques to provide effective counseling that promotes behavior changes and use techniques to become a more effective nutrition educator.  The VENA counseling framework will be demonstrated in mock counseling scenarios.

    To attend this class:

    1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414590#.
    2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/VENABasics, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In."


    VENA Counseling 102 – Counseling Skills online

    In this class we will explore how the use of open-ended questions, affirmations, reflective listening, and summarizing (OARS) can help you navigate your VENA counseling sessions. You will learn how OARS can help you be a more effective counselor with a powerful impact on your clients. We will explore tips for using and practicing these skills not only in your VENA counseling sessions but also in facilitating group classes.  This session also explores how to set clients up for success with goal setting in order to promote positive health outcomes. Topics include transitioning into goal-setting during a counseling session and helping clients identify goals that are meaningful and realistic for their family’s lifestyle.

    To attend this class:

    1. Log in on the phone — Call 1-877-820-7831, then enter access code 023357#
    2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/VENAcounselingskills, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.” 


    VENA Counseling 103: Motivating for Behavior Change online

    WIC counselors can powerfully impact clients’ steps towards behavior change. In this session we will discuss motivational interviewing concepts and techniques that the WIC counselor can use to help promote behavior change in clients. Some of the topics that we will discuss are: the stages of change model, techniques to help assess participants’ readiness to change, tips for overcoming perceived barriers and how to give clients choice and control during sessions.

    To attend this class:

    1. Log in on the phone — Call 1-877-820-7831, then enter access code 435508#
    2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/MotivatingBehaviorChange, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

     


    VENA Tools of the Trade online

    This one-hour session will explore tools that may be used to facilitate VENA counseling in clinics.  Tips for preparing clients for the session, initiating conversation, and guiding the sessions will be discussed.  Staff is encouraged to bring ideas they can share with class participants.

      Material needed:

    To attend this class:

    1. Log in on the phone — Call 1-877-820-7831, then enter access code 435508#.
    2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/VENAToolsofTrade, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

    Weighing and Measuring Techniquesonline

    This class teaches proper procedures for weighing and measuring all WIC applicants. Attendees will learn how to plot accurately, interpret growth charts, calculate body mass index, use gestational wheels and review prenatal weight gain grids.

      Material needed:
    • Texas WIC Clinic Assessment Manual
    • Calculator
    • Boy’s and Girl’s Birth to 36 Months Growth Charts
    • Boy’s and Girl’s 2 to 5 Years Growth Charts
    • Prenatal Weight Gain Grid – Singleton
    • Gestational Wheel Pregnancy Calculator

    To attend this class:

    1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414583#.
    2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/WeighingMeasuring  , enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


    Welcome to WIConline

    New to WIC? Are you wondering what it’s all about? This training provides an introduction to WIC for the new employee. Topics include the history, mission and services of the Texas WIC Program and an introduction to WIC’s policies and procedures. This training reviews basic teamwork skills to help staff work more effectively with each other.

    No materials needed.

    To attend this class:

    1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
    2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/WelcometoWIC, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

    When the Client Leaves your Clinic: How to Enable Healthy Behaviors in Unhealthy Nutrition Environments online

    How do our clients’ environments shape their food choices?  Is being healthy only a matter of personal responsibility? What does the research say about how our surroundings affect our health? This training will provide WIC staff with updated research and definitions on the social and environmental determinants of health and nutrition status.  This interactive class will explore ideas for using this updated knowledge in client-centered counseling and group education settings.

    Materials needed:

    To attend this class:

    1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414516#.
    2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/nutritionenvironments, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


    WIC Allowable Foods online

    This class reviews the content of WIC policy F.D. 20, "Selection of Allowable Foods and the Texas WIC Approved Foods" trifold brochure for participants. Staff can log in for an introduction to and review of WIC allowable foods. Terms such as "least expensive brand" and "cash value" as they pertain to the WIC allowable foods will also be explained along with related policies. Content is appropriate for all staff members.

    No materials needed.

    To attend this class:

    1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
    2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/WICAllowableFoods, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


    WIC Food Packagesonline

    Reviews the content of WIC policy FD:12.0 "Prescription of Food Packages." Food packages are discussed and students can participate in a game of Food Package Code Jeopardy, using the Food Package Code and Description Guide. This class is intended for CA and WCS staff who assign food packages.

    To attend this class:

    1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414585#.
    2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/WICFoodPackages, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

     


    WIC Olympic Games Coordinator Training   online

    This class provides an overview of the WIC Olympic Games, the latest in WIC Wellness Works, WIC employee wellness challenges. WWW coordinators, WIC Directors, and other staff interested in coordinating at their clinics can learn about the event activities (games), how to conduct the games, and how to submit their weekly clinic totals to the state agency for the interagency competition.

    To attend this class:
    1. Log in on the phone — Call 1-877-820-7831, then enter access code 5123414517#.
    2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/WICOlympicGames, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”


    WIC Supporting Breastfeedingonline

    This class is designed to help you support and overcome breastfeeding barriers using your resources in the WIC clinic.

    To attend this class:
    1. Log in on the phone — Call 1-877-820-7831, then enter access code 71392#.
    2. Log in on your computer — Log in as “guest” at https://stateoftx-dshs.centurylinkccc.com/CenturylinkWeb/12WICSupportingBreastfeeding, enter your name and email address, then click “Join meeting” and “I’m Already Dialed In.”

    • Loading...
    Last updated September 16, 2014