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    Vision: A Healthy Texas

    Mission: To improve health and well-being in Texas
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    Texas 211

Contact Us

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Call DSHS Information and Referral at: (512) 776-7111 or 1-888-963-7111 (or view phone list to contact a specific program)
Telecommunications Device for the Deaf (TDD) Relay Texas: 1-800-735-2989

E-mail: Webmaster

Mail: Texas Department of State Health Services, PO Box 149347, Austin, Texas 78714-9347

Overnight Mailings (Federal Express, UPS, DHL)
Texas Department of State Health Services, 1100 West 49th Street, Austin, Texas 78756-3199

Physical Addresses: Directions/Addresses/Maps

Regional Offices: Addresses/Maps

Director of Media Relations: Carrie Williams (512) 776-7119

Filing Inquiries or Complaints:
by Mail: Patrice Kennemer, Customer Service Coordinator, PO Box 149347, MC-1913, Austin, Texas 78714-9347
by Phone: (512) 776-2150 or 1-888-963-7111, ext. 2150; TDD 1-800-735-2989
by E-mail: Customer Service
For more information about the customer service information and complaints process see Compact with Texans.

For complaints or inquiries regarding health care facilities, professions and food establishments please use the following links:
Health Care Facilities and EMS: www.dshs.state.tx.us/Licensing-Facilities.shtm
Professional Licenses/Occupations: www.dshs.state.tx.us/Licensing-Occupations.shtm
For Businesses: www.dshs.state.tx.us/Licensing-Businesses.shtm

Consumer Rights for Mental Health Services:
(800) 252-8154 – Texas Only, 8 a.m.-5 p.m., Monday-Friday
(512) 206-5760 – Outside Texas, 8 a.m.-5 p.m., Monday-Friday
(800) 735-2988 – Relay Texas, Voice
(800) 735-2989 – Relay Texas, TTY
For more information, visit the Consumer Rights for Mental Health Services web page.

Organizational Overview
Administrative Contacts
Agency Contacts by Topic

Last updated September 20, 2013