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License Verification - Drug Manufacturers and Distributors

What to Include in a Request for License Verification

  • The license number of the firm.
  • The return address. Without this, the license verification will be returned to the address on the original envelope or letterhead, or to the address of the firm listed on the form.
  • Complete only those parts of a license verification form that must be filled in by the applicant. Do not fill out any part of the form that is required to be completed by the agency.
  • A letter of good standing can be provided if the requesting state does not include a blank affidavit form.

Fees

Currently, there is no fee, but this may change in the future.


Where to Send the Request

Fax: (512) 834-6759, attn: Karen Tannert
Email: karen.tannert@dshs.state.tx.us

Mailing Address:
Karen Tannert
Drugs and Medical Devices Group (MC 1987)
P.O. Box 149347
Austin, TX 78714-9347

Overnight Mail (*the US Post Office does not deliver to this address)
Karen Tannert
Drugs and Medical Devices Group (MC 1987)
8407 Wall St.
Austin, TX 78754

Do not use the Dept. of State Health Service’s (DSHS) street address.
Mail services to the DSHS address of 1100 W. 49th St, Austin, TX have been discontinued. If an overnight package is mailed to this address, it may not be delivered to our office.


Return of Completed License Verification Requests

All completed license verification requests will be returned via 1st Class mail.

Overnight mail
The License Verification group can return overnight mail using only FedEx® or Lonestar Overnight. An account number must be provided unless a pre-paid return envelope is included with the request. UPS will no longer pick up packages from the physical location, so no documents can be returned via UPS.

Fax or email
We can fax or email the completed form, but most states will not accept a completed license verification without an original signature or an imprinted state seal.

Last updated July 2, 2015