Open Records Requests

The Public Information Act

Texas Government Code, Chapter 552 gives you the right to access government records; and an officer for public information and the officer's agent may not ask why you want them. All government information is presumed to be available to the public. Certain exceptions may apply to the disclosure of the information. Governmental bodies shall promptly release requested information that is not confidential by law, either constitutional, statutory, or by judicial decision, or information for which an exception to disclosure has not been sought.

To request information:

Go to our open records list to download the more frequently requested information. To request specialized reports or information not on this list, please send a written request. Please be advised that there may be a charge for the information you are requesting. A written request accompanied by payment will be necessary before such specialized reports or information can be generated. 

Your request may be submitted by mail, fax or email. Include enough description and detail about the information requested so we can accurately identify and locate the information. List your name telephone number, email and mailing address so we can provide you with the requested information.

Mail to:

Office of EMS/Trauma Systems Coordination
Open Records Request
Texas Department of State Health Services
PO Box 149347 MC 1876
Austin, TX 78714-9347 

Fax: (512) 834-6700 


Some records (or portions of records) are confidential and protected by state law, and are therefore not releasable under the Public Information Act, Tex. Government Code Ann. Chapter 552 and the Tex. Health & Safety Code Ann. Section 241.051(d).


For additional resources regarding Open Records visit:

The Texas Department of State Health Services, Internal Open Records Policy 

The Office of Attorney General of Texas



Last updated April 16, 2020