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    DSHS HIV/STD Program

    Post Office Box 149347, MC 1873
    Austin, Texas 78714

    Phone: (512) 533-3000

    E-mail the HIV/STD Program

    E-mail data requests to HIV/STD Program

    DSHS strives to respond to all email requests in a timely manner. It is important to note, however, that messages that you send to us by email may not be secure and may be intercepted by a third party. Therefore, we recommend that you do not send any confidential health information to us by email.

Procedures for Submitting a Notification Request to the Internet Partner Specialist (City of Houston HD)

  • During the interview session the DIS will inquire about partners the client has met online


  • DIS will document the screen name(s) and which social networking website(s) the infected client communicates with the exposed contact


  • DIS will email the IPS; and the DIS supervisor with the contact’s information (i.e. Screen name, website, i.e. Biglarry @ manhunt). DIS should ”cc” Larry Prescott.


  • DIS should provide the IPS codes only to assist in identifying the nature of notification (P1 to 700; S3 to 900, etc.)


  • DIS should include contact information for themselves and their Supervisor (Office and cell numbers, email addresses)


  • The IPS will, within 1 business day, log into the website, search for the profile, send them a message informing the partner of the urgent health matter and specify that the partner needs to contact the DIS directly


  • The IPS with conduct follow-up, within 2 business days of notifying a contact, with the investigating agency to determine if the contact responded to the initial message and decide whether a follow-up message is necessary


  • The IPS will, within 7 business days from the request for notification, contact the investigating agency to determine if the contact was seen by a health care agency


  • Disposition of contacts in less than 7 days should be reported to the IPS immediately


  • DIS and FLS are encouraged to forward the IPS any additional websites clients provide during interviews in order to establish a statewide profile for that site.


Last updated February 27, 2015