• DSHS HIV/STD Program

    Post Office Box 149347, MC 1873
    Austin, Texas 78714

    Phone: 737-255-4300

    Email the HIV/STD Program

    Email HIV, STD, Hepatitis C, and TB data requests to the Program – This email can be used to request data and statistics on HIV, STDs, Hepatitis C, and TB in Texas. It cannot be used to get treatment or infection history for individuals, or to request information on programs and services. Please do not include any personal, identifying health information in your email such as HIV status, Date of Birth, Social Security Number, etc.

    For treatment/testing history, please contact your local health department.

    For information on HIV testing and services available to persons living with HIV, please contact your local HIV services organization.

Outreach Services

Service Standard

Outreach Services Service Standard print version (PDF)

Subcategories ARIES Service Units
Outreach Services (Outreach for linkage to services)
Per encounter with client previously unlinked to care


Health Resources & Services Administration (HRSA) Description:

The Outreach Services category has as its principal purpose identifying people living with HIV who either do not know their HIV status, or who know their status but are not currently in care. As such, Outreach Services provide the following activities:

  • Identification of people who do not know their HIV status;
  • Linkage or re-engagement of people living with HIV who know their status into HRSA Ryan White HIV/AIDS Program (RWHAP) services, including provision of information about health care coverage options.

Outreach Services must:

  1. Use data to target populations and places that have a high probability of reaching people living with HIV who
    1. have never been tested and are undiagnosed;
    2. have been tested, diagnosed as HIV positive, but have not received their test results, or
    3. have been tested, know their HIV positive status, but are not in medical care;
  2. Be conducted at times and in places where there is a high probability that people living with HIV will be identified; and
  3. Be delivered in coordination with local and state HIV prevention outreach programs to avoid duplication of effort.

Outreach Services may be provided through community and public awareness activities (e.g., posters, flyers, billboards, social media, TV or radio announcements) that meet the requirements above and include explicit and clear links to and information about available HRSA RWHAP services. Outreach Services may include both case findings and client recruitment through street outreach.

 

Program Guidance:

Outreach Services provided to an individual or in small group settings cannot be delivered anonymously, as some information is needed to facilitate any necessary follow-up and care. Outreach Services must not include outreach activities that exclusively promote HIV prevention education. Outreach services data are reported in the RSR in aggregate. Outreach models may vary by provider, but outreach services should increase available access points by linking people to care.

 

Limitations:

Recipients and subrecipients may use Outreach Services funds for HIV testing when RWHAP resources are available, however testing must not supplant other existing funding.

 

Service Standard and Measure

The following Standards and Measures are guides to improving health outcomes for people living with HIV throughout the State of Texas within the Ryan White Part B and State Services Program.

Standards
Standard Measure

Linkage: Identified people living with HIV who do not know their status will be referred to a RWHAP or non-RWHAP service provider to facilitate the transition to medical services. Outreach models vary by provider, but outreach services should increase available access points to care. Identified people living with HIV who do not know their status may be linked to the following services:

  • Early Intervention Services
  • Medical Case Management Services
  • Non-Medical Case Management
  • Outpatient Ambulatory Health Services
  • Referral for Health Care

Outreach Services include linkage follow-up to ensure and confirm the identified people living with HIV scheduled or attended a medical appointment.

Percentage of identified people living with HIV who did not know their status that have documented evidence of referral to a service provider.

Percentage of individuals with documented evidence of follow-up to determine successful linkage (attended a medical appointment) to RWHAP services in the Outreach provider primary record.

Re-engagement: Identified PLWH who know their status but not currently in care will be referred into RWHAP or non- RWHAP services to facilitate access to appropriate medical care and obtain needed support services. Outreach models vary by provider, but outreach services should increase available access points to care. Identified people living with HIV who know their status but not in care may be re-linked/re-engaged to a previous medical provider or case manager.

Outreach Services include follow-up to ensure the identified people living with HIV scheduled or attended a medical appointment.

Percentage of identified people living with HIV who know their status but not in care that have documented evidence of a referral to a service provider.

Percentage of individuals with documented evidence of follow-up to determine successful re-engagement to RWHAP services in the Outreach provider primary record.

 

References

HRSA/HAB Division of Metropolitan HIV/AIDS Programs Program Monitoring Standards – Part A April 2013. p. 32-33. (PDF) Accessed on October 12, 2020/

HRSA/HAB Division of State HIV/AIDS Programs National Monitoring Standards – Program Part B April, 2013. p. 30-31. (PDF) Accessed on October 12, 2020/

HRSA/HAB Ryan White Program & Grants Management, Recipient Resources. Policy Notices and Program Letters, Ryan White HIV/AIDS Program Services: Eligible Individuals & Allowable Uses of Funds Policy Clarification Notice (PCN) #16-02 (PDF) (Revised 10/22/2018) 


Last updated May 24, 2021