• DSHS HIV/STD Program

    Post Office Box 149347, MC 1873
    Austin, Texas 78714

    Phone: 737-255-4300

    Email the HIV/STD Program

    Email HIV, STD, Hepatitis C, and TB data requests to the Program – This email can be used to request data and statistics on HIV, STDs, Hepatitis C, and TB in Texas. It cannot be used to get treatment or infection history for individuals, or to request information on programs and services. Please do not include any personal, identifying health information in your email such as HIV status, Date of Birth, Social Security Number, etc.

    For treatment/testing history, please contact your local health department.

    For information on HIV testing and services available to persons living with HIV, please contact your local HIV services organization.

Training - Trauma Informed Care

TrainingRequired for DSHS funded HIV/STD Prevention and Care Services workforce within first year of employment and highly encouraged at least once for all staff funded by DSHS to provide HIV/STD Services.

Trauma Informed Care (TIC) – When working directly with clients, the better we understand what influences and motivates their behavior, the better we can serve them to meet their needs. TIC is a combination web-based and virtual training providing an overview of trauma, how it affects the brain, and how it impacts behavior. Service providers will learn trauma-informed approaches they can use when educating and counseling clients.

By the end of this training, participants will have an opportunity to:

  • learn about the types of trauma and how it can affect the brain,
  • examine the impact of trauma on health behaviors and outcomes,
  • explore the six principles of a trauma-informed approach
  • develop strategies for utilizing the trauma-informed principles in your work.

This learning session consists of 1.5 hours of pre-work, a live 2-hour instructor-led training on Zoom, and post-work.

To learn more about Trauma Informed Care and register for an upcoming course, visit the Cardea Trauma Informed Care page. To view all upcoming courses visit the training calendar.

As an alternative to the training described above, the following two courses can meet the DSHS requirement when both are completed:

Using a Trauma-Informed Approach to Care with Border Communities – online independent study

About this Independent Study:

All patients have histories that affect their health and perspectives on healthcare and healthcare providers. Those who are from or who cross the border between the U.S. and Mexico may have experienced trauma or other events that profoundly affect how they are able to access and process health care.

Clinicians who work with border populations are able to follow clinical guidelines in providing care, but often do not take into account the effects of trauma on their clients. Clients who have experienced trauma are re-traumatized by medical practices and policies that are not client-centered.

By completing this course, providers will increase use of client centered skills to create a safe environment for all patients, especially those who have experienced trauma.

Trauma-Informed Care – brief eLearning module

Trauma-Informed Care (TIC) is a short (15-20 minute) self-paced eLearning module.

In this lesson, learners will learn what TIC is and how it effects efforts to serve clients. In addition to reviewing key terms and concepts, participants will assess how a trauma informed approach helps clients stay healthy and helps staff members remain focused and effective.

To learn more, contact Lisa Starr.



Trauma-Informed Approaches Toolkit – This toolkit was developed to assist health departments, specifically Ryan White HIV/AIDS Program (RWHAP) Part B and AIDS Drug Assistance Programs (ADAPs), AIDS services organizations, and HIV clinics to take action to become trauma-informed. This toolkit covers the basics of trauma, provides an overview of the impact of trauma in people living with HIV (PLWH), describes trauma-informed approaches and strategies, and provides practical steps for RWHAP Part recipients, HIV providers, and organizations to develop and operationalize a plan for delivering trauma-informed prevention and care services to PLWH.

Trauma and its Relevance to Health Care (National Association of State Mental Health Directors)

Trauma Informed Care: Perspectives and Resources, A comprehensive, web-based, video enhanced resource tool (Georgetown University Center for Child and Human Development) – This tool is comprised of issue briefs, video interviews, and resource lists telling a story of implementation of trauma informed services and offers guidance and resources to help you on your implementation journey. There are 2 introductory videos and the nine modules are listed on the left. The focus of this resource tool is primarily on children, youth, and young adults and their families, including foster and kinship families. Many of the insights and resources provided are also applicable to adults.

Training home

Last updated June 4, 2021