September 12, 2013
In April 2013, the Department of State Health Services (DSHS) Laboratory Services Section notified you of an issue which may have impacted certain charges for testing. The types of testing affected were for potable water testing and microbiological testing (e.g., bacteriology, serology, virology, TB, and parasitology). Newborn screening, clinical chemistry and environmental testing were not affected. We have completed a comprehensive process to address this issue, and the unbilled charges will be processed over the next few months. Your October bill will begin to reflect charges for microbiological and potable water testing. We regret any inconvenience this delay in billing has caused.
Thank you for your continued partnership and support.
Grace Kubin, PhD
Director, Laboratory Services Section