Contact Information for Providers who are Experiencing Problems
Providers are required to address specific issues with TMHP and/or applicable HMOs.
- If an HMO issue cannot be resolved with the applicable HMO, email HHSC: HPM_Complaints@hhsc.state.tx.us
- Fee for Service Medicaid: Texas Medicaid and HealthCare Partnership (TMHP): 1-800-925-9126
DSHS Contact Information for Questions or Assistance
Providers are required to address specific issues with TMHP and/or applicable HMOs. If you have issues that cannot be resolved through that avenue, or through the contacts above, and assistance is needed, you may contact DSHS by e-mail at MedicaidSA@dshs.state.tx.us, or by phone at 512-206-4761.