• For fastest service:
    Order Online 24/7
    What is my processing time?

    Order Records Locally
    Contact local offices for details.

    Identification Requirements

    Check Order Status
    Contact Us

    Office Hours
    Monday-Friday, 8 am - 4 pm

    Phone: 888-963-7111
    Fax: 512-776-7711

    Addresses | Central Campus Map (PDF)

    Email  
    General Info: registrar@dshs.texas.gov

Check Order Status

We are committed to providing our customers with excellent customer service.

If you recently ordered a vital record from us, please see the Processing Times page to find out the average time it takes for you to receive your order. 

To check the status of your order, choose the correct form below:


Customer Service

To provide us with feedback about your experience with Texas Vital Statistics, please email registrar@dshs.texas.gov

You can also call our toll-free number at (888) 963-7111.

Our goal is to provide service that is timely, accurate, and professional. Thank you for using our services.

Last updated October 2, 2019