Personal Emergency Response System (PERS) Providers Complaint Process

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Filing a Complaint

An individual who wishes to file a complaint against a licensed personal emergency response system (PERS) provider or a registrant may write to:

Complaints Management and Investigative Section
P.O. Box 141369
Austin, Texas 78714-1369

or call 1-800-942-5540 to request the appropriate form or obtain more information. This number is for complaints only. Please direct routine calls and correspondence to the phone number and address given below.

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Last updated April 29, 2010
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    Board of Examiners for Personal Emergency Response System (PERS) Providers