TakeChargeTexas - Clients


You can apply for Ryan White medical and support services, and assistance with medication by completing an application in the TCT client portal.

Log in to TCT Client Portal


TakeChargeTexas Tutorial/Training Videos
How-to Videos for the Client Portal
Video 1: Intro to TCT, Home Page, Starting the Application
Video 2: About Me, My Relationships, My Health
Video 3: My Income, My Insurance, My Documents
Video 4: Agency Selection, Review Application, Certify and Submit, How to Check My Application Status

TCT Client User Guide

Technical Assistance

If you encounter a problem or need help using TCT, email the Help DeskDo not submit private health information (PHI), such as HIV status, with the help desk request.

A Central Office employee will work with you to resolve your issue. If the Central Office cannot resolve the issue directly, they will forward it to the appropriate TCT analysts, supervisors, or IT department for further assistance. Some inquiries may require system changes or additional resources and may take some time to complete. Issues that impact system usability (such as bugs identified in the database) will need to be fixed and tested. These issues will be given high priority and resolved as soon as possible. Other requests, however, may include improvements that will enhance, but not inhibit work. These issues may be assigned a lower priority.

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Clients

Administrative Agencies/Data Managers

Providers/Agencies

Help Desk

Texas HIV Medication Program (THMP)

Care Services Program

 


Last updated June 22, 2022