• For fastest service:
    Order Online 24/7
    What is my processing time?

    Order Records Locally
    Contact local offices for details.

    Identification Requirements

    Check Order Status
    Contact Us

    Office Hours
    Monday-Friday, 8 am - 4 pm

    Phone: 888-963-7111
    Fax: 512-776-7711

    Addresses | Central Campus Map (PDF)

    General Info: registrar@dshs.texas.gov

Acceptable IDs

Proper identification (ID) is needed to process your application. Please select one of the three groups below and provide the requested items.

  1. One (1) Item from Group A or
  2. Two (2) Items from Group B or
  3. Three (3) Items one (1) item from Group B PLUS two (2) items from Group C

1 Group A – PRIMARY ACCEPTABLE ID - Please provide one (1) of Group A ID

Note: The applicant’s identification must contain the applicant’s name and photograph that establishes the applicant’s identity. [TAC 181.28(i)(10)(C)]

  • Driver's License;
  • Federal or State Identification card;
  • Federal, State or City law enforcement employment identification card, or employment badge accompanied by employment identification card;
  • Offender Identification card issued by the Department of Criminal Justice correctional facility or institution;
  • Military Identification card;
  • Department of Homeland Security, United States Citizenship and Immigration Services (USCIS) issued:
    • Employment Authorization Document (EAD);
    • Permanent Resident Card (green card);
    • Travel Documents:
      • Re-entry Permit;
      • Refugee Travel Permit; or
      • Advance Parole.
    • SENTRI Card; or
    • U.S. Citizen Identification Card.
  • United States Department of State issued:
    • Border Crossing Card (B1 for business or pleasure or B2 medical purposes); or
    • Visa
  • Concealed Handgun License;
  • Pilot's license; or
  • United States Passport.

2 Group B - SECONDARY ACCEPTABLE ID - Please provide two (2) of Group B ID’s

Note: At least one of the documents must contain the applicant’s name, signature, or identifiable photo of the applicant. [TAC 181.28(i)(11)(C)]

  • Current student identification;
  • Any Primary Identification that is expired;
  • Signed Social Security card, or Numident;
  • DD Form 214 Certificate of Release;
  • Medicaid card or Medicare card;
  • Veterans Affairs card;
  • Medical insurance card;
  • Foreign Passport accompanied by a Visa issued by the United States Department of State;
  • Foreign Passport in accordance with the United States Department of State, Visa Waiver Program;
  • Certified birth certificate from the Department of State (FS-240, DS-1350 or FS-545);
  • Private Company Employment Identification card;
  • Form I-94 - accompanied by the applicant's Visa or Passport;
  • Mexican voter registration card; or
  • Foreign Identification with identifiable photo of applicant (this includes the Honduran Consular Certification and the El Salvador Consular Certificate)

Group C – SUPPORTING DOCUMENTS - Please provide One (1) From Group B and (2) TWO FROM GROUP C

  • Recent Utility bill with current address
  • Recent Paycheck stub
  • Public assistance applications or letters
  • Signed valid voter’s registration card
  • Police report of stolen identification
  • Official School transcript
  • Bank account statement
  • Social security letter
  • Marriage license
  • Divorce decree
  • Certified birth certificate from a state other than Texas, District of Columbia or other country
  • Automobile insurance card or contract
  • Lease agreement
  • Loan or installment payment contract
  • Promissory notes or loan contracts
  • Court order
  • Property titles or liens
  • Automobile titles
  • Library card
  • Fishing or hunting license
  • Recent Medical records and bills
  • Auto registration
  • Religious records w/signature of religious official
  • Expired secondary document
  • Recent Rent receipt with address and name
  • Recent Cell phone bill or contract
  • Federal, state, or local tax records
  • Dept. of Homeland Security Notices or correspondence

Last updated May 7, 2019