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EMS-Trauma Systems - Home Page

Welcome to the home page of the DSHS program that regulates EMS and trauma systems in Texas. This website contains information about EMS certification and licensure, trauma designation, how to contact us and more.

Apply for a New License

Renew Your License

Check Certification Status


EMS Personnel

Application and exam process for all applicants

Process for Renewing Certification

Process for Applying for Reciprocity

Applications and Forms


EMS Providers

Applications and Forms

Checklists

Fee Cover Sheets

Provider/First Responder Fees- Please note that money mail is to be submitted to a different address than submittals without payment.

First Responder Organizations

Applications and Forms

Checklists

Fee Cover Sheets

Provider/First Responder Fees- Please note that money mail is to be submitted to a different address than submittals without payment.

Special Message for Military Personell, Spouses, and Veterans

The State of Texas recognizes and appreciates the many contributions and sacrifices made by current military service members, military veterans, and military spouses. The Texas Department of State Health Services (DSHS) in collaboration with the Office of the Governor, Texas Workforce Commission, Texas Veterans Commission, and Texas Department of Licensing and Regulation is informing current military service members, military veterans, and military spouses about licenses they may be eligible for and that may assist them in their search for employment within the state of Texas.

Current military service members, military veterans, and military spouses who received emergency medical technician (EMT) training in the military and have a current National Registry certification are eligible for a Texas EMT certification.  Military service members, military veterans, and military spouses shall follow the same application process as Out of State/Reciprocity applicants because Military courses are not Texas approved/certified courses; therefore, military course work and training is considered in the same manner as out of state courses. In order to gain Texas certification you must complete the Reciprocity application, submit the completed application and required $126 application fee, and successfully complete a FBI background check.

If during deployment, a military service member and/or military spouse allows an EMS certification to expire, DSHS rules allow a one-year grace period following demobilization for military personnel and spouses to renew certification without late fees and/or skills verification.

We extend our sincere gratitude to military veterans, current military personnel, and their families for their dedicated service to the United States of America and to the State of Texas.

Disciplinary Actions

The information in this section is intended to provide public notice of disciplinary action by the Department of State Health Services and the Division for Regulatory Services, Enforcement Unit and is not intended to reflect the specific findings of either entity.

This information may not reflect any number of factors including, but not limited to, the severity of harm to a patient, any mitigating factors, or a provider/certificant's disciplinary history. This listing is not intended as a guide to the level of sanctions appropriate for a particular act of misconduct.


Contact Us

By mail
Mailing Address:
PO Box 149347
Austin, TX 78714-9347 
(All USPS mail must go to this address)

Physical Address:
The Exchange Building
8407 Wall Street, Suite N-410
Austin, TX 78754  
(Only special service deliveries, such as UPS or Federal Express [not USPS], are received at this address.)  

By Phone
Main number: (512) 834-6700
Press:

  • Option 1- Dial an extension
  • Option 2- Certification and licensing of EMS personnel
  • Option 3- Motor vehicle advisory board (MAB)
  • Option 4- EMS provider/agency licenses
  • Option 6- Request an EMS complaint form
  • Option 8- DSHS mailing address

 

Office of EMS/Trauma Systems Coordination         (512) 834-6700 
EMS Complaints                                                  1-800-452-6086
EMS Enforcement                                                (512) 834-6665

By Fax
Office of EMS/Trauma Systems Coordination    (512) 834-6736
EMS Certification                                            (512) 834-6714
EMS Compliance & QA                                    (512) 834-6713
EMS Enforcement                                           (512) 834-6625

 

By Email
If you have questions or comments email: emsinfo@dshs.state.tx.us

Locate EMS Field Offices


Complaint Process

The DSHS Complaint Form is available to either download or requesting a copy to be sent by calling 800-452-6086.

Complaints may be filed by completing a DSHS complaint form and submitting to the EMS Compliance Group by:

Email: EMS_Complaint@dshs.state.tx.us

Fax:  (512) 821-4510

Mail: Mail Code-2822, Texas Department of State Health Services, Attn: EMS Complaints, PO Box 149347, Austin, Texas 78714-9347

Last Updated April 20, 2016

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