Lab Hours
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Business Office Hours
8:00 a.m. - 5:00 p.m.
Monday - Friday
(512) 458-7318
Fax (512) 458-7294
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Specimen Acquisition Hours
7:00 a.m. - 5:00 p.m.
Monday - Friday
(512) 458-7598
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- We are located at 1100 West 49th Street, Austin, Texas 78756.
- Signs directing you to laboratory specimen receiving are located at the entrances to the DSHS parking area from Grover Street, North Loop, and Sunshine Drive.
- Laboratory Specimen Receiving is located in a seven-story beige brick building. The specimen receiving department is on the north side of building. The entrance is at the far dock designated as “Laboratory Specimen Receiving”.
- The laboratory accepts specimens and samples 24 hours a day, 7 days a week.
- On holidays, weekends, and after 5 pm during the week, specimens are received by security personnel. The access gate to the lab dock is closed at these times. Locate the callbox on left side of the gate and push the “call” button. Please wait for security to respond. The security guard will open the gate and provide further instructions. If you are unable to reach security with the callbox, please call security at (512) 563-9637 from a cellular phone. You may also contact TBPC Building Manager David Mascorro at (512) 721-6588.
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